Duty Manager at Radisson Hotel Group

Cebu City, Central Visayas, Philippines -

Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

0.0

Posted On

18 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Relations, Night Operations, Leadership, Decision Making, Operational Challenges, Security Consciousness, Safety Procedures, Emergency Procedures, Property Management Systems, Patience, Empathy, Performance Management, Productivity Management

Industry

Hospitality

Description

Company Description Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. Job Description Not a normal 9-5’er? Escape the ordinary and say Yes I Can! We are currently seeking a Duty Manager to join our vibrant team. At Radisson Blu Cebu, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. As a Duty Manager you bring a heightened sense of responsibility, a focus on delivering exceptional service, and a dedication to ensuring a seamless and secure guest experience to our dynamic Night Operations Team. You will manage our guest relations team and lead by example, ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level You will exude patience, empathy and have the personality to host the late show, whilst managing performance and productivity As an integral part of the management team, you will work proactively to ensure guest satisfaction and the smooth running of the guest services department Qualifications An experienced hospitality professional with previous Duty Manager or leadership experience. A strong decision-maker, able to handle guest requests and operational challenges independently. Security-conscious, with knowledge of hotel safety and emergency procedures. Skilled in hotel property management systems Comfortable working night shifts, weekends, and holidays. Additional Information Why Join Radisson Hotel Group? Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life. Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential. Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives. Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond. Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding! Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you. Apply now and let’s make every moment matter. We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know. Job Family Group: Rooms

Responsibilities

The Duty Manager will manage the guest relations team, leading by example to ensure all aspects of the guest journey are anticipated and delivered to the highest standard. This role involves proactively ensuring guest satisfaction and the smooth running of the guest services department during night operations.