JOB SCOPE:

We are seeking a passionate, industry-driven duty manager to join our brilliant team. The successful candidate will work closely with the GM & AGM, be responsible for championing high standards across the site, provide training for all new or current floor staff, and be responsible for the day-to-day running of the site.

JOB DESCRIPTION:

As a Duty Manager for Third Place Ltd, it is your duty to:
- Supervise the floor staff during service, allocating tasks and ensuring professionalism and quality throughout.
- Liaise with bar and security teams to maintain smooth service and responsible alcohol practices.
- Train new and existing floor staff to the standard required for efficient service.
- Perform all opening, running and closing procedures as dictated by the daily setup/breakdown sheet and site core manual.
- Enforce licensing, health & safety, and venue compliance; lead incident response and reporting.
- Champion our service criteria during all on-shift hours, maintaining a level of friendliness and professionalism with all guests.
- Ensure music, lighting, and overall ambience are aligned with venue standards.
- Create and maintain a positive and team-orientated work environment.
- Ensure that guests receive a warm greeting and friendly farewell.
- Display a responsible attitude when performing all financial aspects of your role.
- Understand and implement our company ethos.

Please refer the Job description for details