DUTY MANAGER

Join a seasoned management team that values accountability, career progression, and sustainable rostering practices. Enjoy the potential for a 4-day work week or flexible discussions around work hours.

Key Responsibilities

• Support daily operations across all revenue areas, including a high-volume bar, busy bistro, gaming, and events.
• Lead floor teams, uphold service standards, and drive customer engagement.
• Collaborate with the General Manager to achieve KPIs, venue performance targets, and compliance outcomes.
• Train and mentor staff, focusing on supervisors and team leads across FOH and bar.
• Oversee cash handling, gaming procedures, RSA compliance, and general venue obligations.
• Assist with stock control, ordering, and service delivery, stepping into any department as needed.

About You

• Experienced as a Duty Manager in fast-paced pubs, bars, or multi-department hospitality venues.
• Confident leading teams during busy shifts, including late nights and weekends.
• Knowledgeable in balancing service excellence with compliance, including RSA and gaming regulations.
• Customer-focused with the ability to build rapport with regular patrons.
• Operationally and commercially minded, understanding how strong shift management impacts profitability.
• Energetic, resilient, and hands-on in your leadership approach.

What’s On Offer

• Salary: $$$ Negotiable
• Strong roster support with potential for a 4-day work week
• A well-resourced venue with clear systems and management backing
• Opportunities for growth within a stable and expanding hospitality group

Job Type: Full-time
Pay: From $78,000.00 per year

Benefits:

• Employee discount
• Free drinks
• Referral program

Experience:

• Management: 1 year (Preferred)

Licence/Certification:

• RCG (Preferred)
• RSA (Preferred)

Work Authorisation:

• Australia (Required)

Work Location: In perso

• Support daily operations across all revenue areas, including a high-volume bar, busy bistro, gaming, and events.
• Lead floor teams, uphold service standards, and drive customer engagement.
• Collaborate with the General Manager to achieve KPIs, venue performance targets, and compliance outcomes.
• Train and mentor staff, focusing on supervisors and team leads across FOH and bar.
• Oversee cash handling, gaming procedures, RSA compliance, and general venue obligations.
• Assist with stock control, ordering, and service delivery, stepping into any department as needed