Duty Manager at SSP

City of Edinburgh, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

24 Jul, 26

Salary

15.25

Posted On

25 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Team management, Customer service, Problem solving, Operations management, Hospitality management, Retail management, Communication, Performance monitoring, Conflict resolution

Industry

Food and Beverage Services

Description

DUTY MANAGER – BURGER KING EDINBURGH WAVERLEY STATION Pay Rate: £13.75 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £15.25 per hour. We have Full-Time (40 hrs) roles available. Hours of operation are 6am to 12:30am. Working flexibly across weekdays, weekends, bank and public holidays. Join our team as a Supervisor & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy! ABOUT YOU: Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Duty Manager role’s got your name on it. Due to some responsibilities within the Supervisor role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts. ABOUT THE DUTY MANAGER ROLE: Take ownership of opening, closing, and daily operations while solving problems on the fly. Lead your team through busy shifts, keeping the energy high and the atmosphere positive. Inspire your team to deliver great customer service, be the go-to person for customer and team queries. Results focussed, staying informed about unit performance and championing improvements. Previous experience leading a team in busy Hospitality or Retail is ideal and/or and if you’ve tackled night shifts before, even better! AS A DUTY MANAGER WE WILL OFFER YOU: Discounted Meal while on shifts. Employee Discounts. Friends and Family Discount App. Award-winning training, apprenticeships and development programs. Health & Wellbeing Support. A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift. Step up, lead brilliantly and apply today to join SSP as a Duty Manager! At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds. #LI-JW1

Responsibilities

The Duty Manager is responsible for overseeing daily operations, including opening and closing procedures, while solving operational problems as they arise. They lead the team during busy shifts to ensure high standards of customer service and unit performance.