SKILLS AND QUALIFICATIONS:

• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced, dynamic retail environment.
• Strong organisational and problem-solving abilities.
• Flexibility to work varied shifts including weekends.

ABOUT THE ROLE:

We are seeking an experienced, hands-on Duty Manager to lead the day-to-day operations of our high street convenience store. The store caters to a wide customer base and offers a comprehensive range of ambient, fresh, and frozen food products. This is a dynamic role suited for a motivated individual with a passion for retail, customer service, and team leadership.

SALES & FINANCIAL ACCOUNTABILITY

• Meet or exceed store targets in sales, profitability, and KPIs (e.g., waste reduction, shrinkage, availability).
• Monitor and manage budget controls including wages, utilities, and other operating costs.
• Accurately report financial and operational metrics to head office as required.