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Duty Manager - Ying'nFlo, Wesley Admiralty at Careers - Langham Hospitality Group

Hong Kong, Hong Kong Island, Hong Kong S.A.R. -

Full Time

Start Date

Immediate

Expiry Date

30 Sep, 26

Salary

0.0

Posted On

02 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Front-of-house Operations, Guest Services, Emergency Response, Revenue Management, Interpersonal Skills, MS Office, Guest Service Systems, English Communication, Chinese Communication

Industry

Hospitality

Description

About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. Job Summary * Monitor the overall front-of-house operations and ensure the guest services will be provided in professional manner * Enhance guest satisfactions by handling guest enquiries and special requests * Respond to all emergencies situations and strive to deliver the excellent and safe solutions * Support the management by achieving revenue targets Job Requirements * Diploma holder or equivalent in hospitality or related discipline * A minimum of 3 years relevant experience working in hotel industry * Excellent communication and interpersonal skills * Independent and ability to work under pressure * Proficient with MS Office and Guest Service related systems * Good command of both spoken and written English and Chinese Please send your full resume including salary expectation and availability to the People and Culture Department. YING’nFLO, WESLEY ADMIRALTY, HONG KONG 22 Hennessy Road, Wan Chai, Hong Kong Tel: (852) 3552 3072 Fax: (852) 3552 3079 For more information about Ying'nFlo, Wesley Admiralty, please visit: https://www.yingnflo.com/en/

Responsibilities

Monitor overall front-of-house operations to ensure professional guest services and high satisfaction. Handle guest enquiries, special requests, and emergency situations while supporting revenue targets.