Duty Supervisor EWR at dnata

Newark, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Apr, 26

Salary

75000.0

Posted On

19 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Airline Experience, Food Manufacturing, HACCP, Safety Compliance, Team Management, Customer Service, Problem Solving, Leadership, Communication, Performance Monitoring, Scheduling, Documentation, Regulatory Compliance, Catering Operations, Collaboration

Industry

Airlines and Aviation

Description

Overview dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals. What We Offer • Salary Range: $65,000- $75,000 annually • Comprehensive Benefits Package: Full-time employees are eligible for 401(k) and healthcare benefits including Medical, Dental & Vision • Complimentary Daily Meals: Enjoy breakfast, lunch, and dinner during your shift Why Join dnata Catering? • Purpose-Driven Work: Be part of a mission to deliver on the promises our customers make, guided by our values of safety, respect, teamwork, and innovation. • Career Growth & Recognition: Accelerate your career with structured development programs, mentorship, and our Najm recognition platform that celebrates performance and service excellence. • Inclusive Culture: Thrive in a collaborative, people-first environment where your voice matters, your contributions are valued, and your future is supported Accepting applications until: 02/08/26 You Will Ensure that the area of responsibility is properly organized, staffed and directed and that all delivery times are being met timely Schedule and control staff to meet labour productivity and overtime targets Monitor and ensure compliance with all safety regulations Ensure compliance with all government regulatory agencies standards (example: Food and Drug Administration (FDA), United Stated Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.) Document and follow up on all department processes in order to implement improvements Ensure on-time and accurate production and/or catering of all flights Monitor, direct and maintain performance of all nighttime departments on shift including porters, drivers, dishwashers, equipment packers, cold kitchen assembly. Respond to and action any service interruptions by providing clear leadership and direction to hourly employees Be the point of contact for the facility for all customer enquires or service related call You Have High school diploma with 3+ years supervisor expereince. Prior Airline and food manufacturing experience. knowledge of HACCP, & AOA. dnata’s Competencies Required to be Successful in the Job: There are two aspects to working as effectively as we can: our people and our results. Our eight competencies are designed to help you focus on these aspects: Delivering: Does what they say they will. And they balance the needs of our customers' needs with our business's needs. Drive Always gets the job done. And still put the needs of our business first. Open to opportunity: Adapts when plans change. Is open to new ideas. Makes suggestions that will help shape our culture. Business thinking: Understand our business. Uses this understanding in their day-to-day work and plans for the future. Collaborate: Look for solutions that work for themselves, their team, and the whole organization. Engaging others: Acts in a way that gets others on board – and when things don’t go to plan, they deal with conflict in the right way. Provide direction: Share plans with others. Tracks how each project is progressing. Gives constructive feedback during, and after, each project. Developing talent: Self-aware. Always learning. Always developing. And always helping others to develop, too. dnata Catering’s Core ValuesAt dnata Catering, our people and operations are guided by six global values that shape how we work every day:• Safety – We put the well-being of our people and operations first, encouraging everyone to speak up for safety.• Performance-Driven – We set ambitious goals and consistently strive to exceed them.• Respect – We care for our people, our environment, and our brand, treating everyone with dignity.• Service Excellence – We deliver reliable, high-quality service in every interaction.• Delighting Customers – We create extraordinary experiences that go beyond expectations.• Imagination – We embrace innovation and adapt to meet the needs of tomorrow.What This Means for YouJoining dnata Catering means being part of a people-first culture that values respect, quality, and innovation. Our teams work together to deliver outstanding culinary experiences, solve problems proactively, and continuously improve to serve our airline customers worldwide. Diversity Matters We believe that diversity and inclusion are fundamental to creating a strong workplace and community. At dnata, we’re proud that our workforce is as diverse as the customers we serve. And we’re committed to nurturing your talent with mentoring, volunteer and professional development opportunities. We welcome everyone. Our employee resource groups are one of the many ways we champion diversity and inclusion at dnata.

Responsibilities

Ensure that the area of responsibility is organized and that all delivery times are met. Monitor compliance with safety regulations and government standards while directing the performance of departments on shift.