DxRM Sales Manager SEA/ANZ at Sigma-Aldrich Chemicals Private Limited
Singapore, , Singapore -
Full Time


Start Date

Immediate

Expiry Date

30 May, 26

Salary

0.0

Posted On

01 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Sales Management, Account Management, Solution Selling, Forecasting, Pipeline Management, CRM, Deal Governance, Supply Agreements, Strategy Execution, Coaching, Talent Development, Pricing Governance, SLA Management, Voice of Customer, Competitive Strategy, Market Monitoring

Industry

Biotechnology Research

Description
You will oversee a regional team of Account Managers responsible for all customers using DxRM products, with a particular emphasis on the Industrial, Testing, Academia, and Pharma sectors. Your focus will be on delivering customized solutions that enhance their workflows, ensure supply continuity, and promote operational excellence. In this role, you will implement segment strategies and provide tailored solutions that support customer production processes while maintaining disciplined sales operations, including forecasting, pipeline management, CRM, deal governance, and regional supply agreements. This field-based leadership position will aim to expand the company's presence within these accounts by identifying unmet needs, increasing wallet share, and creating new opportunities in customer R&D or similar functions in collaboration with DxRM Specialists. You will manage teams covering assigned territories and "Assigned Accounts," working to achieve sales and gross profit targets for the DxRM portfolio in your region. As a key member of the Commercial APeC Leadership Team, you will play a vital role in developing and executing the DxRM strategy, including portfolio and market prioritization, investment planning, and enterprise initiatives, in close collaboration with Marketing, Product Management, Finance, Supply Chain/Operations, Quality/Regulatory, Customer Excellence, and commercial teams across Advanced Solutions. Your Role: Segment Leadership and Execution: Convert global strategies into regional plans and targets; manage expenses while achieving revenue and margin goals for the entire DxRM portfolio. Guide AM–Specialist Pursuits: Support customer-specific workflows; oversee validations, stability/lot-to-lot testing, spec/BOM insertion, and long-term funnel conversion. Coaching and Field Time: Spend 50% of your time in the field with customers and AMs; conduct ride-alongs, model best practices, hold weekly one-on-ones and deal reviews; develop team capabilities and succession planning. Operating Cadence and Governance: Implement weekly forecast and monthly pipeline reviews; lead quarterly business reviews; ensure CRM hygiene and stage definitions are upheld. Pricing Governance: Act as the first-level approver for pricing exceptions; ensure robust business cases; escalate issues according to DxRM and Advanced Solutions governance. Joint Customer SLAs: Lead the creation of joint customer SLAs that guarantee service delivery and engage customers in collaborative forecasting, product selection, and quality systems alignment. Audit Ownership and Agreements: Serve as the owner for site audits, coordinating with site Quality; manage documentation and agreements (MSAs/tenders, Quality Agreements) Voice-of-Customer and Competitive Strategy: Relay insights to DxRM Product Management/R&D; develop segment-specific value narratives and competitive strategies. Collaboration with Specialists: Work with the Specialists team leadership to align specialist engagement with account plans and solution roadmaps; ensure smooth transitions from pre-sales validation to delivery, maximizing conversion from development to scale-up. Market Monitoring: Keep abreast of market dynamics, competitor actions, regulatory changes, and supply considerations; guide proactive measures to mitigate risks and seize opportunities; represent the company at key industry events. Team Development: Build and nurture high-performing, diverse teams; establish clear goals and accountability; engage in proactive coaching, succession planning, and foster a culture of integrity, inclusion, and customer focus. Who You Are Minimum Qualifications: Education: Bachelor’s degree in Life Sciences, Business, or a related field; MBA or PhD preferred. Work Experience: 7+ years of progressive commercial leadership in diagnostics, life sciences, or a related field, with a proven track record of leading complex, multi-regional sales organizations and achieving growth in regulated markets across Diagnostics/IVD, Pharma, and Industrial/Testing. Strategic Agility: Strong skills in commercial strategy development and execution; capable of translating vision into actionable regional plans with KPI rigor and data-driven decision-making. Leadership: Proven ability to lead across regions and functions in a matrix environment; skilled in building high-performing teams, coaching, change leadership, conflict resolution, and talent development. Customer Centricity: Experience in delivering customized, solution-focused engagements that provide measurable value to customers; strong executive presence and ability to influence senior stakeholders. Preferred Qualifications: Business and Finance Acumen: Strong understanding of P&L drivers, pricing, margin management, working capital, and sales productivity levers. Cross-Functional Collaboration: Proven success in partnering with Marketing, Product Management, Supply Chain/Operations, Quality/Regulatory, and Customer Excellence to deliver integrated solutions. Commercial Excellence: Expertise in consultative selling, key account strategy, funnel management, accurate forecasting, and CRM/process discipline. Legal/Commercial Judgment: Sound judgment regarding commercial contractual matters, governance, and compliance in regulated environments.
Responsibilities
This role involves leading a regional team of Account Managers focused on DxRM product customers, emphasizing the delivery of customized solutions to enhance workflows and ensure supply continuity across Industrial, Testing, Academia, and Pharma sectors. The manager must implement segment strategies, maintain disciplined sales operations including forecasting and CRM hygiene, and drive regional sales and gross profit targets.
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