Dy. Manager - Building Data Platform at SCHNEIDER ELECTRIC SMART GRID SOLUTIONS LLC

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

0.0

Posted On

19 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

BMS Remote Support, DDC Programming, PLC Programming, BACnet, LonWorks, Modbus, OPC, HVAC Systems, SCADA, SQL Database Querying, Technical Support, Case Management, SLA Adherence, Control Loops Interpretation, System Configuration

Industry

Automation Machinery Manufacturing

Description

This ideal candidate is responsible for providing BMS remote support for our global strategic and local accounts. Below outlined is the desired experience and daily job roles for this profile: Desired experience: Knowledge of DDC programming in proprietary programming platforms, PLC programming in FBD and / or Script or Ladder diagram. Knowledge of building management system protocols like BACnet, LonWorks, Modbus, OPC and others Exposure to HVAC domain systems and applications like Air Handling Units, Chiller/Boiler Systems, Variable Air Volume Boxes etc. and ability to engineer a turnkey solution around them. Ability to understand and interpret HVAC Software Control loops sequences of operation, plant schematics , system architecture and electrical engineering concepts to troubleshoot Experience in On-site or remote advanced technical support for connectivity/system configuration issues. Experience life Sciences (pharmaceutical) and/or Data Centers with EcoStruxure Building Operation SoftwareSCADA along SQL database querying and programming will be an added advantage. Familiarity with standard progress reporting tools and processes will be an added advantage. Work experience in global projects and/or in global engineering centers will be considered as an advantage. Attention to detail, self-starter, proactive, keen to learn, good communication skills and result oriented. Able to work under pressure and with deadlines. Able to work with people from a wide variety of technical backgrounds, including consultants, senior professional engineers, energy managers, electricians, IT engineers and personnel, account managers, Key Deliverables Resolve technical inquiries raised by customers concerning the support of the SCADA system within the scope of work by adhering to the SLA Following the defined support process to manage case management, field service dispatch, and technical escalation to the internal team. Assisting customers with onboard to the CSH team, including scope, SLA, tools, reporting, and training on site team members. Documenting technical cases that are owned is a way to enhance my knowledge base. Be a self-learning learner and drive the initiative to complete all assigned training, while identifying improvements for self/team growth. Qualifications Diploma or bachelor’s degree in engineering or equivalent from a recognized university. Proven experience in the of BMS/EMS applications/solution (3- 5 years). Certification of Building management/ Energy management will be considered as an advantage. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

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Responsibilities

The role involves providing Building Management System (BMS) remote support for global and local accounts, resolving technical inquiries related to the SCADA system while adhering to Service Level Agreements (SLAs). Key duties include managing case resolution, coordinating field service dispatch, assisting with customer onboarding, and documenting technical cases to enhance the knowledge base.