Dyersburg Personal Banker at First Community Bank

Dyersburg, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

0.0

Posted On

16 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Account Management, Compliance Regulations, Cash Handling, Problem Solving, Communication Skills, Interpersonal Skills, Attention to Detail, Self-Motivator, Prioritization, Online Banking, Audit Logs, Deposit Procedures, ATM Maintenance, Training Attendance, Cross-Selling

Industry

Banking

Description

Description · Greet all customers in a courteous and professional manner · Open all new accounts accurately and efficiently according to regulation and bank policy · Scan all new account documents in a timely manner · Maintain a balanced and neat cash drawer · Complete all deposits, withdrawals and payments accurately and efficiently while providing excellent customer service · Maintain working knowledge of CSI’s online applications · Maintain working knowledge of proper compliance procedures in the deposit area · Work night deposits and ATM deposits under dual control · Direct and refer customers to appropriate bank department for service when necessary · Complete holds to necessary customer deposits · Log all individual cash transactions over $3,000 on CTR log · Complete Currency Transaction Reporting (CTR) as necessary · Keep all work areas neat and clean · Research and resolve customer issues · Assist in solving customer problems · Refer and cross-sell products · Accurate completion of required audit logs · Adhere to all bank policies · Ensure all necessary equipment is in working order including but not limited to drive-up equipment and ATM · Oversee balancing and maintenance of the ATM · Ensure all negotiables and confidential records in the teller/CSR area are properly secured each evening · Answer branch phone calls promptly and deal with those calls accurately and in a professional manner · Attend all necessary staff training · Attend all bank sponsored activities · Attend civic activities and events · Assist customers with all online and mobile banking issues and questions · Accept yearly Safe Deposit Box payments · Ensure all bank information and systems are protected · Assist branch management and branch administrator with any other duties as assigned Requirements · Minimum of two years with a similar financial institution · Working knowledge of bank policies and procedures · Working knowledge of deposit compliance regulations · Strong communication and interpersonal skills · Strong attention to detail · Self-motivator · Able to prioritize

Responsibilities

The Personal Banker is responsible for greeting customers, opening new accounts, and maintaining a balanced cash drawer while providing excellent customer service. Additional duties include handling deposits and withdrawals, ensuring compliance with regulations, and assisting customers with online banking issues.