Full job description

Dynamics 365 Platform Developer - £

London, £80 - £90,000

Hybrid 1-2days Office/Remote

Bench IT require an highly experienced Dynamics 365 Power Platform Developer to design, develop and implement MS Dynamics CRM solutions within the business.

Working closely with business stakeholders, IT teams, and other developers to ensure the successful delivery of CRM projects. the role is responsible for:

Key Responsibilities:

Design and Development: Develop custom solutions where appropriate and use Power Platform capabilities where possible to fulfil business requirements

• Integration: Integrate Dynamics CRM with internal and external systems
• Testing and Deployment: Support user acceptance testing and deploy solutions to the relevant environment using repeatable CI/CD protocols
• Support and Maintenance: Provide ongoing support and maintenance for existing CRM solutions, including troubleshooting and resolving issues
• Monitoring: Health checking our Dynamics environments and gathering appropriate analytics
• Knowledge: Maintain on-going wave release knowledge and advise relevant stakeholders of upcoming changes and decisions to be made
• Documentation: Create and maintain technical documentation for CRM solutions, including design specifications, test plans, and user guides
• Collaboration: Work closely with business analysts, project managers, and other stakeholders to gather requirements and provide technical expertise

Key Skills Required:

• Minimum 3 years of experience in developing and implementing Microsoft Dynamics 365 Power Platform solutions; across Customer Engagement (Sales and Customer Insights) as a minimum
• Proficiency in Microsoft Dynamics 365 Power Platform development, across BPF's, plugins, workflows, cloud flows and modelling custom entities
• Commercial experience of integrating Power Platform with third party API services and performing data migrations using appropriate integration tools (Kingswaysoft SSIS etc)
• Strong knowledge of C#, Typescript, JavaScript, and SQL
• Knowledge of Azure services preferred
• Commercial experience of translating reporting business requirements into PowerBI reports
• Certifications: Current Power Platform certification is preferred

·        Dynamics 365 CE / CRM: Microsoft Dynamics 365 CE / Sales | Dynamics 365 CRM Development | CRM Customization & Configuration | CRM Implementation | Forms, Views & Entity Management | Business Rules | Business Process Flows (BPF) | Security Roles | Web Resources

·        Development & Power Platform: C# Plugin Development | JavaScript | Workflows | Power Automate | Power Apps | Microsoft Customer Voice | Visual Studio

·        Integration & Data: REST API Integration | CRM Web/API Integration | JSON / XML | Data Migration & Transformation | Data Cleansing & Synchronization | External System Integration

·        Reporting & Analytics: SSRS | FetchXML | SQL | Power BI | SQL Server Management Studio (SSMS)

·        Deployment & Application Support: CRM Deployment | DEV / UAT / Production Environments | Application Support | Production Support | Incident Management | ServiceNow | Troubleshooting | Root-Cause Analysis | UAT & Functional Testing

·        Delivery & Engineering: Agile / Scrum | SDLC | CRM Enhancements | Defect Resolution | Release & Deployment Support