JOB SUMMARY:

The Dynamics 365 Power Platform Developer will be responsible for designing, developing, and implementing Microsoft Dynamics CRM solutions to meet the business requirements. This role involves working closely with business stakeholders, IT teams, and other developers to ensure the successful delivery of CRM projects.

QUALIFICATIONS AND EXPERIENCE:

• Experience: Minimum 3 years of experience in developing and implementing Microsoft Dynamics 365 Power Platform solutions; across Customer Engagement (Sales and Customer Insights) as a minimum.
• Proficiency in Microsoft Dynamics 365 Power Platform development, across BPF’s, plugins, workflows, cloud flows and modelling custom entities.
• Commercial experience of integrating Power Platform with third party API services and performing data migrations using appropriate integration tools (Kingswaysoft SSIS etc).
• Strong knowledge of C#, Typescript, JavaScript, and SQL.
• Knowledge of Azure services preferred.
• Commercial experience of translating reporting business requirements into PowerBI reports.
• Certifications: Current Power Platform certification is preferred.

• Design and Development: Develop custom solutions where appropriate and use Power Platform capabilities where possible to fulfil business requirements.
• Integration: Integrate Dynamics CRM with internal and external systems.
• Testing and Deployment: Support user acceptance testing and deploy solutions to the relevant environment using repeatable CI/CD protocols.
• Support and Maintenance: Provide ongoing support and maintenance for existing CRM solutions, including troubleshooting and resolving issues.
• Monitoring: Health checking our Dynamics environments and gathering appropriate analytics.
• Knowledge: Maintain on-going wave release knowledge and advise relevant stakeholders of upcoming changes and decisions to be made.
• Documentation: Create and maintain technical documentation for CRM solutions, including design specifications, test plans, and user guides.
• Collaboration: Work closely with business analysts, project managers, and other stakeholders to gather requirements and provide technical expertise.