KNOWLEDGE AND EXPERTISE:

Over 3 years Dynamics CRM consultancy experience
Strong understanding of Microsoft Dynamics 365, Dynamics CRM 2016/2015
Experience of providing Pre-Sales Demonstrations
Experience of working on full life cycle implementations across multiple versions of
Dynamics CRM/365
Excellent communication and problem solving skills
Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 modules
Microsoft SQL Server understanding
Ability to create high quality functional documentation and strong requirements gathering
skills.

Advantage are a Microsoft Gold ERP Partner and Microsoft Small Business Specialist providing
small-medium sized businesses with Microsoft Dynamics solutions and IT Support and Managed
Services.
We help businesses to efficiently manage their business, improve performance and reduce costs. Our
solutions range from ERP, Finance and Accounting Software, to CRM, Business Intelligence,
Document Management and Business Process Automation Solutions.
We are currently recruiting for a Microsoft Dynamics CRM/365 Consultant to join our CRM team.
Reporting to the Dynamics Service Director, the objective of this role is to take a consultative
approach to implement and deliver Microsoft Dynamics CRM/365 products and services.
Objective of the Role:
To take the consultant role within the application delivery team for Dynamics
CRM (including 3rd party applications such as ClickDimensions, CRMAddons). The right
person will provide effective delivery of consultancy, through quality of implementation
and delivery and knowledge of Microsoft Dynamics CRM/365 products and services
Be a team player working closely with other members of service delivery, i.e. Managed
Services, ERP Consultants and other CRM consultants and Developers.
Key Responsibilities:
Consulting – covering all aspects; including presales and supporting the sales team,
product demonstrations, analysis, implementation and training of end users utilising
primarily Dynamics 365 or earlier Dynamics versions such 2016 and 2015.
Business and process analysis
Documenting ‘as-is’ and ‘to-be’ within accurate and detailed scoping documents
Liaising with developers and clients – act as a point of communication
Quality Assurance & Documentation