PROFILE

We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only).
Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.
Veterans, Reservists, Guardsmen and military family members are encouraged to apply!

JOB SUMMARY

The Dynatrace Administrator oversees the Dynatrace monitoring platform while supporting internal applications with monitoring best practices. Functions as primary technical lead on all Dynatrace APM (application performance monitoring) improvement efforts. Serves as the key monitoring resource for interactions with our internal application teams. Creates key initiatives to ensure stability of the Dynatrace environment. Conducts analysis covering monitoring improvements. Builds monitoring use-cases based on Dynatrace best practices.

IT’S WHO WE ARE. IT’S WHAT WE DO.

Do you have a passion for serving those who served?

KEY RESPONSIBILITIES

• Monitors critical application performance and availability.
• Summarizes and reviews performance trends in operations status meetings.
• Assists staff in the troubleshooting and root-cause diagnosis of performance issues.
• Maintains and enhances dashboards and reports to meet requirements of IT and business users.
• On-boards additional applications for monitoring.
• Mentors and trains application SME’s on APM products and best practices.
• Provides services that maintain and grow the adoption of the APM solution in new environments.
• Provides regular status updates and documentation to support new or ongoing projects.
• Identifies monitoring gaps and suggest ways to close them.
• Ensures health of the Dynatrace APM deployment and software is updated accordingly.
• Maintains accurate deployment documentation.
• Desired Experience: - Previous application development experience and / or Project Management experience is a plus - Cloud and Infrastructure technologies such as AWS, Azure, OpenStack, Cloud Foundry, Kubernetes etc. - Ideal candidates will have 2+ years of Dynatrace Technology experience - Dynatrace Product Certification

We’re more than just a health care company. We’re passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:

• Medical, Dental and Vision Coverage
• Paid time off
• 401(k) Retirement Savings Plan (with matching)
• Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
• Tuition reimbursement
• Paid volunteer tim