E!BA Field Operations Coordinator at Educate!

, , Uganda -

Full Time

Start Date

Immediate

Expiry Date

27 Jan, 26

Salary

0.0

Posted On

29 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Youth Transport Coordination, Vendor Management, Partnership Management, Field Logistics, Team Management, Financial Oversight, Program Reporting, Communication, Problem Solving, Organizational Skills, Google Workspace, Spreadsheets, Community Engagement, Compliance, Safety Regulations, Impact Measurement

Industry

education

Description

Who We Are! 🌍 Africa has the world’s youngest and fastest-growing population. By 2035, the continent is poised to contribute more young people to the global workforce each year than the rest of the world combined. At Educate! we're obsessed with impact. We leverage iterative learning to build highly scalable youth employment solutions aimed at unlocking the potential of the world’s youngest continent. Educate! prepares youth in Africa to learn, earn and thrive in today’s economy by: Introducing an employment-focused school subject into secondary and Delivering livelihood boot camps for out-of-school youth, with a focus on marginalized rural girls and young women. To date, more than 500,000 youth have been meaningfully impacted across Uganda, Rwanda, Kenya, and Tanzania, and along the way, Educate! has become the largest youth employment and skills provider in East Africa. Educate! is a team of over 300 largely African staff and 300 volunteer youth mentors. We prioritize building an engaging, fulfilling and growth oriented work environment. 50% of our top 30 leaders have been with us for over 5 years, 10+ alumni have started their own organizations, and 6 current or former team members were Acumen Fund East Africa fellows. We have been backed by top foundations such as Imaginable Futures, Livelihood Impact Fund, Jack Dorsey’s #startsmall, CIFF and Echidna Giving. Educate! won a 2018 Klaus J. Jacobs Prize and a 2015 WISE Award, and has been highlighted by the World Bank’s S4YE's Impact Portfolio, an Al Jazeera documentary, BBC, The Brookings Institution as one of 14 case studies on scaling education, and the Gates Foundation as a Goalkeepers Accelerator. In 2022, we received a catalytic investment from philanthropist Mackenzie Scott to scale our systems change work. Educate!'s long-term vision is to design solutions that measurably impact millions of youth across Africa each year. Good to note: To Our Awesome Applicants! 🚀💫 We know that incredible candidates sometimes hesitate to apply if they don’t meet every requirement. If this role excites you, we encourage you to apply! We’re looking for passionate individuals who believe in our mission and can bring unique perspectives to our team—not just those who check every box. We value diversity and strongly encourage women and individuals from all backgrounds to apply. Position Overview Educate!, a fast-growing and award-winning social enterprise, is seeking an E!BA Field Operations Coordinator to join our team. The Coordinator plays a key role in ensuring the smooth execution of field activities by managing youth transport logistics, identifying and preparing suitable venues, coordinating with vendors, and supporting partnership engagement. They will supervise E!BA Field Operations Officer(s) and oversee the timely delivery of materials and resources needed for program implementation. They will work closely with multiple teams to ensure seamless field operations and high-quality program delivery. What You’ll Do🌟 Youth Transport Coordination (20%) Collaborate with the Performance Metrics department to verify youth attendance in relation to transport reimbursement eligibility. Ensure youth payment details are accurate, updated and well-documented for timely processing. Receive, act, and document youth transport-related complaints to resolve issues efficiently. Collaborate with the Finance department to develop and maintain accurate youth payment sheets. Work with Performance Metrics and Finance to ensure the timely disbursement of youth transport funds. Ensure clear and consistent communication with youth participants and staff regarding transport reimbursement processing and any updates. Handle on-the-ground transport-related issues or emergencies, providing timely solutions to minimise disruptions. Maintain accurate records of youth transport, including details on payments made, missed, or bounced transactions, for accountability and reporting. Collaborate with the Field Operations Manager to track and manage transportation budgets, ensuring cost-effective solutions while maintaining the Cost Per Youth (CPY). Oversee compliance with transport safety regulations and policies to ensure the safety and well-being of youth participants during travel to and from the boot camp. Work closely with the Field Ops manager to inform and improve the transport strategy as and when need arises. Venue search and vendor management (20%) Work with the Program management team to update and refine the minimum requirements for venues, sharing these with the leadership team. Coordinate venue discovery initiatives in all operational districts to identify potential locations for boot camps. Collaborate with the Admin department in identifying meal vendors who have the capacity to serve our programs. Lead orientation sessions for meals vendors, ensuring alignment on expectations, standards, and requirements for boot camps. Oversee and manage the performance of meal vendors during boot camps, ensuring timely service and quality. Document and respond to any issues or concerns raised by venue managers or meals vendors during the boot camp. Monitor Vendor Compliance to ensure that meal vendors comply with food safety regulations, hygiene standards, and serve adequate portions. Keep detailed records of venues and vendors, including costs, capacity, and performance, for future boot camps. Organise post-bootcamp debriefs with venue managers and vendors to gather feedback, identify areas for improvement, and strengthen relationships for future engagements. Work closely with the Admin and Finance departments to ensure timely processing of venue and vendor payments. Assist the Field Operations Officer in ensuring that venue quotations are submitted promptly to Admin for review and approval. Collaborate with the Admin team to ensure negotiations with venues are conducted and finalised in a timely manner. Work closely with Field Operations Officers to ensure all participants at boot camp sites sign in for meals, and that sign-out sheets are accurately completed and submitted to Admin. Create and lead the implementation of a comprehensive student meal management strategy for boot camps and other events, ensuring efficient meal distribution and tracking. Partnership Management (20%) Develop and lead a partnership management strategy that facilitates seamless execution of program activities. Work closely with the Field Operations Manager to organise and lead district launches prior to the start of any boot camp activities in operational districts. Build strong relationships with key stakeholders such as District Education Officers (DEOs), Resident District Commissioners (RDCs), and other local government officials to secure support and buy-in for Educate!'s programs. Foster collaboration with boot camp Venue administrations, ensuring alignment with boot camp goals and smooth integration with boot camp operations. Regularly engage community leaders and youth representatives to maintain strong local partnerships and ensure community involvement for any Educate! program Collaborate with external organisations and service providers to enhance program support, ensuring effective resource allocation and collaboration. Maintain continuous communication with stakeholders to address challenges, share progress updates, and align on expectations. Coordinate feedback sessions with stakeholders post-program to gather insights for future improvements and strengthen long-term partnerships. Track and document partnership activities, ensuring transparency and accountability in all stakeholder engagements. Identify and pursue opportunities for new partnerships that align with Educate!’s mission and objectives. Field Logistics & Materials coordination (40%) Collaborate with the Field Operations Officer to ensure timely delivery of all boot camp materials to the field. Collaborate with the Admin department and Program management teams to maintain an updated materials tracker that defines the units as per the scope of work and ensure PRFs (Purchase Requisition Forms) are submitted promptly. Collaborate with the Field Operations Officer and Admin department to address any discrepancies or variances in field materials. Ensure that all material balances at the end of the boot camp are verified and returned to the office in good condition. Coordinate with the Finance department to ensure field logistics-related payments like Contractors’ and Vendors payments are processed according to the established schedule. Ensure timely processing of all field team requests to avoid delays in program execution. Collaborate with other departments to identify necessary materials for the field and update the materials tracker accordingly. Monitor and manage material usage to prevent shortages or overstocking during boot camps. Provide logistical support for the transportation and storage of materials in the field, ensuring their security and condition. Establish clear communication channels between field teams and the office to track material needs and resolve any issues promptly. Who You Are 🦸‍♀️🦸‍♂️ You have a Bachelor’s degree in Education, Business Administration, Social Sciences, Entrepreneurship, or a related field. With 3–5 years of professional experience in development work, start-ups, or social enterprises, you have worked in fast-paced environments where you’ve managed diverse teams and driven operational excellence. You bring at least three years of leadership experience, including team management, financial oversight, and program reporting. You are organized, results-driven, and skilled in using tools like Google Workspace and spreadsheets to plan, track, and report on operations effectively. Fits our Five Cultural Tenets (see What is Educate! About? below); Learn more by looking at Educate!’s culture deck here What We Offer 💼 A vibrant, mission-driven environment with a supportive and fun team. Competitive salary based on experience. Learning & growth opportunities Application Process: Rolling basis, interviews happening soon! Our Culture & Tenets(Values) 🌱 We’re ambitious. Are you? Educate! is growing fast, so new opportunities are opening up and expanding all the time. We’re inspired by people with drive, and we love to help them reach their full potential. We expect everyone at Educate! to contribute above and beyond their job description, grow their skills, and advance their careers, and we are committed to supporting our staff members on that journey of their careers, and we are committed to supporting our staff members on that journey. We put Youth First, Impact-Obsessed - We are purpose-driven, focused on impact, and prioritize what truly matters. We listen to youth, design our efforts around their needs, and ensure every dollar creates transformative experiences they value. We Exceed Expectations - We take pride in going above and beyond to achieve the best results—proactively identifying problems and seeking solutions without waiting or stopping at what's requested. We Are Always Learning - We are committed to seeking and applying new knowledge and ideas. We stay open-minded and continuously try new things, experiment, grow, and improve. We invest in learning for ourselves and our teams. We are One Team, Many Views - We value all individuals, believe diverse ideas and open dialogue drive excellence, foster a supportive and respectful environment where everyone can freely express themselves. We work as one team and prioritize the organization's mission over personal or team interests. We have the Startup Mindset - We innovate relentlessly to grow our impact, we never think “we have arrived” or “we’re done.”We constantly challenge the status quo, embrace change, and move quickly toward our vision. Unafraid of failure, we question anything that hinders progress. Every person at Educate! — from interns to the executive director — is evaluated by how they live up to these five cultural tenets. They are at the core of how we achieve our mission and why we work as well as we do. Educate is committed to providing an inclusive and welcoming environment for all who interact in our community. In creating this environment, we encourage people from a variety of cultures, backgrounds and life experiences to join our diverse team. We’re committed to ensuring all candidates are screened for child and youth safety. As part of the process, you’ll need to provide a Certificate of Good Conduct. Educate! reserves the right to withdraw employment offers if any risks to youth are identified.

Responsibilities

The E!BA Field Operations Coordinator ensures smooth execution of field activities by managing logistics, coordinating with vendors, and supporting partnerships. They supervise Field Operations Officers and oversee the timely delivery of materials for program implementation.