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E-Branch Relationship Manager at IDFC FIRST Bank
Thane, maharashtra, India -
Full Time

Start Date

Immediate

Expiry Date

23 Aug, 26

Salary

0.0

Posted On

25 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Retail Banking, Sales, Customer Relationship Management, Revenue Growth, Market Research, Written Communication, Verbal Communication, Liabilities Products, Assets Products, Interpersonal Skills, Problem Solving, Customer Engagement

Industry

Banking

Description
Job Requirements About theRole: As an E-Branch Relationship Manager you will be part of the Turbo Cross-Sell team. This role is focused on engaging customers to drive revenue growth, identifying new business opportunities, and ensuring timely resolution of customer queries. You will play a key role in enhancing customer experience and contributing to the overall success of the branch. KeyResponsibilities: Primary Responsibilities Meet and exceed revenue targets by actively engaging with customers. Identify and explore new business opportunities to drive growth. Ensure faster resolution of customer issues with effective follow-through. Conduct market research to evaluate customer needs and identify selling opportunities. Secondary Responsibilities Support and train team members to consistently exceed daily and weekly targets. Collaborate effectively with internal and external stakeholders to achieve business objectives. What We Are Looking For Education Qualification: Prior experience in retail banking, sales, or customer relationship management is desirable. Experience: Prior experience in retail banking, sales, or customer relationship management is desirable. Skills and Attributes Excellent written and verbal communication skills. Strong understanding of liabilities and assets products and processes. Exceptional convincing and interpersonal skills. Ability to work collaboratively in a team environment. Proactive approach to problem-solving and customer engagement.
Responsibilities
The role focuses on driving revenue growth and identifying new business opportunities through active customer engagement. It also involves resolving customer queries promptly and conducting market research to evaluate customer needs.