E-commerce Account Manager (Fluent in Latvian or Polish) at Makes You Local

Vilnius, Vilnius County, Lithuania -

Full Time

Start Date

Immediate

Expiry Date

08 Mar, 26

Salary

0.0

Posted On

08 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

E-commerce, Digital Growth, Client Relationship Management, Market Knowledge, Data Analysis, Strategic Guidance, Local Market Culture, Problem Solving, Teamwork, Commercial Thinking, Webshop Optimization, Consumer Behavior, Presentation Skills, Proactivity, Tech-Savvy

Industry

technology;Information and Internet

Description

This role is perfect for someone who enjoys working closely with clients, spotting growth opportunities and using their market knowledge to make a real impact. You’re into E-commerce, have experience with digital growth and love helping webshops adapt to new markets. You know what works for Latvian or Polish consumers, and you enjoy being that person who makes things happen. What you’ll focus on 🔍 Supporting Latvian- or Polish-based companies as they grow into new markets or improve performance in the ones they already operate in. You’ll work closely with our local teams to provide clients with strategic guidance that reflects real market knowledge. Advising businesses entering the Latvian or Polish market. Here, your understanding of the local e-commerce culture is key. You’ll act as a native market specialist – helping clients adapt their strategy, messaging and webshop to fit the needs of the Latvian or Polish customer. Why this role stands out ✨ You’ll work directly with our clients as part of their extended team – your input, knowledge and ideas will shape how they perform and grow. You won’t just support their journey – you’ll actively help shape it. From advising on webshop performance and local market behaviour to helping them reach KPIs and unlock new revenue, you’ll be a trusted partner in driving their success. You’ll also be part of a friendly and international team of Customer Success Managers who support other European markets in the same way. What you will do 🛠️ Build and grow long-term client relationships, with a focus on Latvian- or Polish-based webshops Lead strategic conversations to help clients optimise and localise their online performance Use data and trends to spot opportunities, challenges and where to scale next Be the go-to person for commercial insights, website improvements and local behaviour for internal as well as external stakeholders Stay ahead of the curve on e-commerce developments and digital buying behaviour. You 🙋‍♀️🙋‍♂️ Are a native Latvian or Polish speaker with strong knowledge of local consumer culture Have 3–5+ years of E-commerce experience (ideally from a Latvian/Polish webshop, agency or brand) Speak and write excellent English (you will be working with 8 other nationalities) Feel comfortable leading client meetings and presenting insights Are tech-savvy, proactive and not afraid to dive into data Love teamwork and shared success Someone who enjoys solving problems, finding growth paths and thinking commercially Why join us? 💙 We’re a growing, international team helping webshops succeed across Europe We work fast, we support each other and we care about what we do – both for our clients and for each other. If you’re ready to make an impact and use your knowledge of the Latvian market to help others grow, we’d love to meet you 👋 What it’s like working with us We take our work seriously – but not ourselves. You’ll join a fun, informal team where people support each other, celebrate wins, and make space for growth. Friday drinks, office laughs, and social hangouts are part of the package. What you’ll get 📚 Full training in our tools and methods 🌟 Work with cool international brands 🚀 Career growth support (1:1s, development plans) 💸 Profit-sharing – because your work matters 🩺 Private health insurance 📍Hybrid attendance – a lot of us have family far away or perhaps you just want to stay in some days, so we trust that you can work remotely once in a while. Typically, we work from the office 4 out of 5 days a week 🌴 We offer 5 extra days of holiday in addition to your annual leave to support a healthy work-life balance 💃 A spot in our Social Club – expect parties and game nights 📍 Location: Vilnius, Lithuania 🕐 Type: Full-time Ready to join us? Send us your application and CV – we can’t wait to meet you! ✨ About MakesYouLocal 🌍 Founded in Copenhagen in 2010, MakesYouLocal helps webshops expand into new markets and succeed once they’re there. We combine strategic guidance with local knowledge and hands-on support, so our clients can grow with confidence in new countries. What makes us different? Our native teams. With over 120 e-commerce experts based in Copenhagen, Berlin, Vilnius, and Brno, we bring cultural insight, localisation skills, and customer service to the table, all in the local language. We’ve helped more than 400 webshops go cross-border, and we’re just getting started. From the first strategic decisions to daily webshop management and customer service, we’re with our clients every step of the way – making international growth feel a little more local. We value diversity 🙌 MakesYouLocal is proud to be an equal opportunity employer. We hire based on skills, potential and passion, no matter your background, gender identity, religion, age, or orientation. If you’re excited about this role but not sure if you tick every box, we’d still love to hear from you 💌

Responsibilities

The E-commerce Account Manager will support Latvian- or Polish-based companies in growing into new markets and optimizing their online performance. They will build long-term client relationships and provide strategic insights based on local market knowledge.