E-Commerce Account Manager at MegaFood

, , United States -

Full Time

Start Date

Immediate

Expiry Date

07 Feb, 26

Salary

129000.0

Posted On

09 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Ecommerce, Strategic Thinking, Analytical Skills, Customer Planning, Revenue Growth Management, Project Management, Collaboration, Communication, Forecasting, Trade Spend Management, Promotional Planning, Syndicated Data Tools, Retail Dynamics, Problem Solving, Adaptability, Organizational Skills

Industry

Wellness and Fitness Services

Description

MegaFood, a Certified B Corporation and 1% for the Planet Partner, leverages 50+ years of scientific know-how to expertly craft the most efficacious, planet-first supplements powered by plants. Driven by its belief that plants grown from healthy soil is a solution for making the people and the planet healthier, MegaFood works with trusted farm partners who share its commitment to organic and regenerative agriculture. MegaFood products are tested for 150+ pesticides and carry third-party certifications such as Non-GMO Project Verified and Certified Glyphosate Residue Free. MegaFood is also Certified Plastic Neutral through its partnership with RePurpose Global and has enabled recovery of over 500,000 pounds of nature-bound plastic since it became certified in 2023. Learn more at megafood.com or follow @megafood on Instagram, @megafoodfans on Facebook and @MegaFood on LinkedIn. This role is not available for sponsorship including I-983 participation. PURPOSE The Account Manager is responsible for driving strategic growth and managing key customer relationships across E-commerce accounts (excluding Amazon). This role plays a critical part in expanding MegaFood’s presence within the supplement category by developing and executing joint business plans, optimizing promotional performance, and ensuring alignment with brand objectives and customer strategies. With a deep understanding of retail dynamics and a commitment to MegaFood’s mission-driven approach, the Account Manager acts as a collaborative partner both internally and externally to deliver sustainable, profitable growth. ESSENTIAL FUNCTION & RESPONSIBILITIES Own and manage the customer relationship for E-commerce accounts (Thrive, Grove Collaborative, Swanson, etc.). Develop and execute annual joint business plans aligned with customer goals and MegaFood’s growth strategy, including distribution, merchandising, and promotional initiatives. Lead annual and promotional planning, including forecasting, trade spend management, and post-event analysis to optimize ROI and drive profitable growth. Partner cross-functionally with Customer Strategy, Finance, and Supply Chain teams to ensure flawless execution in-store. Monitor and analyze business performance using syndicated data (e.g., SPINS, IRI) and customer POS to identify risks, opportunities, and actionable insights. Maintain up-to-date knowledge of category trends, competitive activity, and retailer-specific strategies to inform customer plans and internal recommendations. Represent MegaFood in customer meetings, line reviews, planning sessions, and key industry events, acting as a strong brand advocate and solutions-oriented partner. Collaborate with internal finance and demand planning teams to ensure forecast accuracy and appropriate inventory levels to support account needs. Track and manage trade spend within assigned budget and systems, ensuring proper deduction management and promotional compliance. KNOWLEDGE, SKILLS & EXPERIENCE Deep understanding of Ecommerce, with bonus points for experience in the supplement or wellness space. Strong strategic thinking and analytical skills, with the ability to translate data into compelling stories and business-driving insights. Demonstrated expertise in customer planning, revenue growth management, and the 4Ps (Product, Price, Placement, Promotion). Proficient in syndicated data tools (SPINS, Nielsen, IRI) and comfortable navigating category trends and performance metrics. Skilled communicator and cross-functional influencer, able to align stakeholders across Sales, Marketing, Finance, and Supply Chain. Highly organized with strong project management skills and the ability to balance strategic planning with hands-on execution. Adaptable, proactive, and energized by a purpose-driven, fast-paced environment where collaboration and curiosity are key. EDUCATION AND EXPERIENCE Bachelor’s degree in Business, Marketing, or a related field required. 5–7 years of progressive experience in CPG sales or account management, with at least 2–3 years e-commerce accounts. Proven track record of building customer relationships, developing joint business plans, and delivering sales growth in a retail environment. Experience managing trade spend, forecasting, and promotional planning using syndicated data and customer POS tools. Familiarity with natural product industry trends, supplement category dynamics, and wellness-minded consumers is highly desirable. Experienced in cross-functional collaboration across Sales, Marketing, Finance, and Supply Chain in a dynamic, fast-paced environment. We look to hire team members who will make an impact. Below are the fundamental leadership qualities we look for: People Development: Takes opportunities to develop individual competencies to ensure skills are aligned with evolving roles in the organization. I am open, curious and willing to learn new skills. Owns individual development. Business Planning: Keeps self-informed of key business operations that impact the team and role; asks questions to ensure sufficient context and knowledge. Is open, curious and willing to learn new skills. Effectively manages time and priorities. Results Orientation: Delivers on commitments with a dedication to quality and process. Supports team objectives outside the routine responsibilities. Problem Solving: Takes initiative to proactively identify problems; provides suggestions for improvements within the scope of the role. Collaboration: Effectively listens and communicates with team members, leadership and internal customers. Open to feedback. Compensation and Benefits We are committed to meeting the needs of our employees and their families with a Total Rewards package that's as comprehensive as the vitamins and supplements we deliver to consumers. With competitive compensation programs and standout benefits, we provide employees with optimal health and well-being -- as well as peace of mind. These rewards -- plus our new recognition program -- ensure employees feel supported both at work and home. SALARY RANGE National Target Base Pay Range: $96,000 - $129,000. The salary range for this position is based on national standards. For candidates in California and New York metro the Target Base Pay Range is $112,000 - $151,000, to reflect the cost of living and market conditions in those areas. Actual compensation will take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location, education, experience, qualifications and job-related skills. It is not typical for an individual to be hired above the midpoint of the range for their role and compensation decisions depend on the facts and circumstances of each case. This information is provided to applicants in accordance with state and local laws. Base pay is only one component of our total rewards offerings, and we will take the full offering into consideration when presenting an offer of employment. Our total rewards package for this position may also include an annual performance bonus, Medical, dental and vision benefits, 401K match, and other wellness benefits. MegaFood is committed to cultivating and preserving a culture of diversity, inclusion and belonging. The collective sum of our individual differences, knowledge, life experiences, and unique talents, represents a significant part of our culture and is the foundation for our accomplishments and impact. MegaFood is an equal opportunity employer. We prohibit employment discrimination and harassment based on race, color, religion, age, sex, sexual orientation, gender, national origin, and any other basis protected by state and federal law. MegaFood recruits, hires, employs, trains, promotes, and compensates individuals solely based on job-related qualifications and abilities. MegaFood also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation to complete the application process, please email recruiter@pharmavite.com. CALIFORNIA FAIR CHANCE ACT: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent MegaFood in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All of our career opportunities are regularly published and updated on MegaFood.com’s Careers section. If you have already provided your personal information, please report it to your local authorities. Any fraudulent activity should be reported to: recruiter@pharmavite.com. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! We believe in the power of plants to nurture people and planet. At MegaFood we use over 50 years of scientific expertise to harness the power of plants to create effective planet-first vitamins and supplements. With our unwavering commitment to quality, and as a certified B Corporation and member of 1% for the Planet, everything we do is driven by the belief in the power of plants to nurture your health, and the planet’s health, too. MegaFood is dedicated to the personal, social and environmental well-being of employees, our consumers and the environment. We ensure all our employees are treated fairly and are paid a 100% individual living wage. This enables a thriving workforce. Our commitment to the greater good is reflected in the numbers, highlighting our dedication to advancing the personal, social, and environment well-being of the world. 81.8 B Corp Certification Score 355 employee hours volunteered 1.2M given in sponsorships, cash, and in-kind donations 27% of employees self-identify as radically or ethnically diverse 100% of employees paid a living wage Our products are tested for 150+ pesticides 87% of our products contain organic ingredients Learn more at megafood.com or follow us on Instagram, Facebook, TikTok and LinkedIn.

Responsibilities

The Account Manager is responsible for driving strategic growth and managing key customer relationships across E-commerce accounts. This includes developing and executing joint business plans, optimizing promotional performance, and ensuring alignment with brand objectives.