E-Commerce Associate at ASM Global

Commerce City, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Jan, 26

Salary

20.6

Posted On

02 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

E-Commerce, Customer Service, Merchandising, Marketing Execution, Fulfillment Support, Data-Driven, Detail-Oriented, Communication Skills, Analytical Mindset, Excel, Inventory Management, Product Listings, Process Improvements, Collaboration, Digital Trends, Problem Solving

Industry

Entertainment

Description

This role will be posted till 10/1/25 or filled FT at $20.60 About the Role: We’re looking for a highly organized and motivated E-Commerce professional to join our team and help deliver a top-tier digital retail experience. This hybrid role combines day-to-day operations, customer service, merchandising, marketing execution, and fulfillment support. You’ll collaborate with cross-functional teams to manage products, support promotions, and improve the customer journey across our digital platforms. If you're detail-oriented, data-driven, and passionate about e-commerce with 2-3 years' experience, this role is a great fit for you. Key Responsibilities: Maintain and update product listings, including descriptions, pricing, images, and categorization across ecommerce platforms Monitor inventory levels and coordinate with warehouse and retail teams to restock or remove products as needed Support marketing and promotional campaign execution through content updates, product features, and email support Ensure online content aligns with brand standards, seasonal priorities, and a seamless customer experience Process web orders accurately and efficiently, including picking, packing, shipping, and handling returns/exchanges Communicate with customers to resolve inquiries and issues via email and customer service platforms Track and report on product performance, sales trends, and customer behavior to support data-driven decisions Identify and escalate website issues affecting the user experience, including bugs and content inaccuracies Coordinate product photography and content accuracy to support successful product launches Collaborate cross-functionally with merchandising, marketing, and fulfillment teams to align digital and in-store strategies Participate in regular inventory counts and contribute to warehouse organization and accuracy •Contribute to process improvements that enhance efficiency, accuracy, and the overall customer journey 2–3 years of experience in retail warehouse or e-commerce operations Familiarity with platforms like Shopify, Retail Pro, Retail Cloud, or other CMS/OMS systems Strong attention to detail with the ability to prioritize and juggle multiple projects Excellent communication skills, both verbal and written Analytical mindset with comfort using Excel and reporting tools Comfortable working in a fast-paced, collaborative team environment Passion for e-commerce, digital trends, and improving the customer experience High level of professionalism, integrity, and initiative Ability to lift up to 70 lbs and stand for extended periods, must be able to bend, kneel, crawl, lift boxes above your head. Valid Colorado driver’s license Bachelor’s degree or equivalent experience preferred May require you to be at DSGP, Ball Arena or warehouse. May require evenings, weekends or holidays. This position will be open until October 1st or until filled. Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

Responsibilities

The E-Commerce Associate will maintain and update product listings, monitor inventory levels, and support marketing campaigns. They will also process web orders and communicate with customers to resolve inquiries.