Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada"s most iconic and trusted companies? We’re 100 years young and we need you!!

JOB SUMMARY

The E-commerce Associate works in a fast-paced environment. The role involves processing online customer orders and handling customer inquiries.

REQUIREMENTS / SKILLS

• No experience is required!!! – We will provide all the training you need!
• Ability to work shifts (days, evenings, week-ends and holidays)
• Ability to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, using a ladder, twisting, turning and reaching
• Strong computer and organizational skills
• Approachable
• Ability to work in a fast-paced environment
• Ability to find solutions to problems, adapt and cope with challenging situations and make decisions
• Attention to detail

• Pick, pack and process pick-up and ship-to-home orders in the online orders system.
• Offer replacement products or substituted products to customers for unpicked quantities.
• Update the online orders system with the quantities, storage and pick-up locations, and reason codes for unpicked quantities (if applicable).
• Print receipts and order labels, and attach receipts to the customer orders.
• Put the products in a storage location close to the customer pick-up area.
• Investigate pick-up orders that have not been picked up by the customer.
• Ensure compliance with Health and Safety regulations.