COMPANY OVERVIEW:

Family Pawn is the premier pawn shop in Central Alabama, known for our exceptional customer service and a bright, clean, and welcoming store environment. We aim to provide a modern and customer-first experience, differentiating ourselves from traditional pawnshops. We are growing our digital presence and are looking for a dedicated team member to help manage our online sales, social media engagement, and community involvement.

We’re looking for a detail-oriented, digitally skilled team member to help grow our online presence, increase online sales, and support customer engagement efforts. This is not a casual social media job—it’s a hands-on role that supports our mission to reach more customers and deliver exceptional service through multiple online platforms.

Key Responsibilities:

• Create daily social media posts, including at least 2 engaging videos per week
• List and manage products on platforms like eBay, GunBroker, Facebook Marketplace, and LetGo
• Respond to customer inquiries, pack, and ship online orders promptly
• Make follow-up calls to customers
• Design and schedule weekly email newsletters
• Monitor chat conversations and assist when needed
• Assist in creating in-store signage and promotional graphics
• Support local events or community engagement activities on occasion
• Perform periodic updates on company websites