E-Commerce Director at Dyson

Seoul, , South Korea -

Full Time

Start Date

Immediate

Expiry Date

08 Feb, 26

Salary

0.0

Posted On

10 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

E-Commerce, Online Sales, Digital Marketing, P&L Management, Customer Experience, Channel Management, Data Analysis, Market Insights, Team Leadership, Strategic Planning, Sales Strategy, Operational Excellence, Pricing Strategy, Promotional Strategies, Logistics, Collaboration

Industry

electrical;Appliances;and Electronics Manufacturing

Description

About The Role: To define and drive the long-term strategy for Dyson Korea’s e-commerce business, leading aggressive growth across online channels including Dyson.com, online marketplaces, and TV home shopping. As part of the market leadership team, the E-Commerce Director injects thought leadership, energy, and challenge, continuously developing new digital channel opportunities and strengthening existing ones to drive sales and enhance the customer experience. Success in this role depends on powerful cross-functional leadership and influence—collaborating closely with commercial, marketing, demand planning, logistics, IT, and customer service teams to deliver best-in-class online performance. The E-Commerce Director will manage a focused e-commerce team, while leveraging broader market resources through virtual and matrixed collaboration. Key responsibilities Set Market Vision for E-Commerce Growth Build and communicate a compelling vision for Dyson’s online business in Korea—covering Dyson.com, online marketplaces, and TV home shopping. Be a visible and inspiring leader, generating interest and momentum for all online channels. Develop long-term business strategies based on market dynamics and Dyson group principles. Develop E-Commerce Trading Framework Own the P&L for revenue generation across all online channels. Set, drive, and monitor aggressive sales targets (annual, monthly, channel-wise). Develop and implement pricing and promotional strategies, maximizing ROI and profitability. Deliver Strategy for Immediate and Sustained Online Growth Ensure flawless execution of plans across digital sales touchpoints, including site functionality, campaigns, launch activities, and customer experience. Liaise with internal and external teams—digital marketing, logistics, marketplace partners, TV home shopping providers—to ensure readiness and delivery. Guide and manage the e-commerce team with direct line responsibility, developing the right people, processes, and systems. Drive Seamless, Advocacy-Creating Customer Experiences Online Maintain single-minded focus on delivering frictionless, impactful customer journeys from awareness to post-purchase. Collaborate with operations, supply chain, and customer service to ensure online orders are fulfilled with excellence. Audit and optimize every operational detail impacting the online shop and marketplace performance (site speed, UX, content, payment, logistics, post-sale services). Channel Management and Expansion Develop and execute growth strategies for key channels: Dyson.com, major online marketplaces, and TV home shopping. Leverage data analysis, market insights, and consumer behavior trends to inform channel decisions. Expand Dyson’s online footprint through strategic partnerships and new business opportunities. Test, Learn, Share, and Grow Digital Capabilities Engage proactively with global and local leadership teams, sharing learnings and embracing best practices from other markets. Encourage a culture of rapid experimentation and continuous improvement in digital sales capacity. Review and address resource and capability needs in line with business expansion plans. About You: Career background: Minimum 15+ years of experience in e-commerce, online sales, or digital marketing. Preferably with leading roles at major FMCG, Consumer Electronics, or global/local brands. Deep understanding of Korea’s online retail and e-commerce ecosystem. Proven experience managing dot com, online marketplaces and TV home shopping channels Strong P&L management and track record of delivering business growth (Hands-on responsibility for sales, profit, and cost structures while driving growth strategies) Demonstrated ability to manage online KPIs Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity. At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds. Dyson employs 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners. At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education. Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter. We drive empowerment, development and equality in an inclusive environment for our people around the world. The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas.

Responsibilities

The E-Commerce Director will define and drive the long-term strategy for Dyson Korea’s e-commerce business, focusing on growth across various online channels. This role involves managing a dedicated e-commerce team and collaborating with cross-functional teams to enhance online performance and customer experience.