We are seeking a proactive and results-driven Remote E-Commerce Executive to support and manage our online sales platforms. This role will be responsible for ensuring smooth day-to-day operations of our e-commerce channels, optimizing product listings, coordinating promotions, analyzing performance, and enhancing the customer shopping experience. The ideal candidate is detail-oriented, digitally savvy, and eager to grow a brand’s online presence.

REQUIREMENTS:

• 1–3 years of experience in e-commerce or digital marketing (retail or consumer products preferred).
• Proficiency with platforms like Shopify, Magento, WooCommerce, or similar CMS tools.
• Familiarity with digital marketing tools (Google Analytics, Meta Ads, SEO/SEM).
• Strong attention to detail and time management skills.
• Excellent written and verbal communication.
• Data-driven mindset with analytical abilities to identify trends and insights.
• Ability to work both independently and as part of a cross-functional team.

PREFERRED SKILLS:

• Basic graphic editing (Photoshop, Canva).
• Experience with marketplaces (Amazon, Noon, etc.).
• Understanding of UX/UI principles and customer journey optimization.

• Manage and update product listings, inventory, pricing, and promotions across all e-commerce platforms.
• Coordinate with internal teams (design, marketing, operations) to launch new products and campaigns.
• Optimize content including product descriptions, images, tags, and SEO keywords to drive traffic and conversion.
• Monitor online sales performance and report on key metrics including traffic, conversion rates, and revenue.
• Oversee order processing, customer inquiries, and ensure timely fulfillment in collaboration with logistics.
• Analyze consumer behavior, competitor activity, and market trends to identify new opportunities.
• Assist in planning and executing digital marketing campaigns and seasonal promotions.
• Maintain accuracy and consistency across all e-commerce touchpoints.
• Troubleshoot issues related to online listings, payments, customer complaints, etc.
• Contribute ideas for growth, retention, and enhanced customer experience.