E-commerce Leader at HP Law

Barueri, São Paulo, Brazil -

Full Time

Start Date

Immediate

Expiry Date

13 Mar, 26

Salary

0.0

Posted On

13 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Marketing, Business Development, Customer Relationship Management, Inside Sales, Outside Sales, Sales Management, Sales Process, Sales Prospecting, Effective Communication, Results Orientation, Learning Agility, Digital Fluency, Customer Centricity, Conflict Resolution, Cash Handling, Cold Calling

Industry

IT Services and IT Consulting

Description

Coordinates account plans for commercial accounts, with a focus on product sales and customer satisfaction. Builds professional relationships with clients, particularly with specialist buyers in the IT department. Responsible for achieving and managing sales quotas based on regional guidelines. Participates in client meetings and supports contract negotiations with guidance from senior team members. Collaborates with external partners to deliver solution sales and may refer products to other specialists or partners when needed. Provides customer feedback to the organization's internal teams for product and service improvements. Collaborates with various internal departments to ensure a smooth customer experience. Analyzes win/loss rates and provides insights to improve sales performance. Assists in organizing client workshops, training sessions, or webinars to enhance their understanding of the organization's offerings. Monitors basic account performance metrics and assists in refining sales strategies. Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input. Complexity Responds to routine issues within established guidelines. Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence. Typically has 2-4 years of work experience, preferably in account management, tele sales, product specialty (computers, printers, servers, storage), or a related field or an advanced degree with little or no work experience. Certified Technology Sales Professional (CTSP) Business Development Business To Business Cash Handling Cash Register Cold Calling Conflict Resolution Customer Relationship Management Inside Sales Marketing Merchandising Outside Sales Sales Development Sales Management Sales Process Sales Prospecting Sales Territory Management Salesforce Selling Techniques Upselling Effective Communication Results Orientation Learning Agility Digital Fluency Customer Centricity

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Responsibilities

The E-commerce Leader coordinates account plans for commercial accounts, focusing on product sales and customer satisfaction. They build relationships with clients, manage sales quotas, and collaborate with internal and external partners to enhance the customer experience.