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E-Commerce & Loyalty Director at Yum!
Dubai, Dubai, United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

16 Sep, 26

Salary

0.0

Posted On

18 Jun, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Loyalty Program Management, CRM Strategy, Personalization, Martech Ecosystem, Data Strategy, Performance Marketing, Stakeholder Management, Customer Segmentation, Predictive Analytics, Digital Commerce, Executive Presence, Cross-functional Leadership, Behavioral Economics, Gamification, Agile Methodology, Budget Management

Industry

Restaurants

Description
We’re KFC, an iconic brand serving world-famous finger lickin’ good fried chicken since 1952. With more than 28,000 restaurants across 150 countries and territories, our people and culture are at the heart of everything we do—creating an environment where individuals can be their best selves, make a difference, and have fun. Our KFC Global division, based in Dallas, TX, supports regional teams, franchise partners, and nearly one million team members worldwide. With a hybrid work environment and strong cross-functional collaboration, we work together to share the joy of great-tasting chicken across the globe. As part of Yum! Brands, we also collaborate with leading brands like Taco Bell, Pizza Hut, and Habit Burger & Grill.   This is an exciting opportunity to drive innovation and growth at KFC MENAPAKT FZ-LLC. As the E-Commerce & Loyalty Director, you will own and lead the loyalty and e-commerce agenda, setting the vision and strategy for a bold transformation. With a focus on loyalty, CRM, personalization, and owned digital channels, you will turn loyalty into a profit engine and a key differentiator for the brand. This role requires a data-driven, fast-paced leader who can navigate complexity and inspire high-performing teams.
Responsibilities
Lead the loyalty and e-commerce transformation for KFC MENAPAKT, focusing on CRM, personalization, and owned digital channels. The role aims to turn loyalty into a profit engine and a key competitive differentiator for the brand.