Description:
Title: E-Commerce Manager
Reports to: Director of Production and Supply Chain
Position Type: Full-time, Exempt

JOB SUMMARY:

The E-Commerce Manager is responsible for leading and scaling Shopify and digital sales channels, with a focus on driving online revenue growth and optimizing the customer journey from discovery through delivery. This role plays a key part in advancing the organization’s digital strategy by managing web content, enhancing user experience, and implementing data-driven initiatives to improve traffic and conversion. The position requires expertise in Shopify management, SEO, web analytics, digital merchandising, and cross-functional collaboration. The E-Commerce Manager applies strategic and hands-on approaches to increase efficiency, strengthen brand presence online, and position the business for long-term growth.

TECHNOLOGY, TOOLS & INNOVATION

• Maintain and improve integrations with platforms like ShipStation, email marketing tools, and third-party Shopify apps.
• Coordinate with IT teams or developers to implement new features and troubleshoot site or shipping errors.
• Stay current on e-commerce best practices, conversion optimization techniques, and industry trends.

Requirements:

• 3–5 years of hands-on experience in Shopify store management and digital merchandising.
• Strong understanding of SEO, Google Analytics, and conversion optimization.
• Experience managing D2C and B2B e-commerce operations.
• Proficiency with ShipStation, Shopify apps, and inventory management systems.
• Basic front-end coding knowledge (HTML, CSS) preferred.
• Proven ability to grow and manage digital sales channels.
• Excellent communication, organization, and cross-functional leadership skills.
• Strategic thinker who thrives in a fast-paced, results-oriented environment.
• Bachelor’s degree in Business, Marketing, Information Systems, or related field preferred.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time

Please refer the Job description for details