E-Commerce Marketing & sales Specialist at Orange EG

6th of October City, Giza, Egypt -

Full Time

Start Date

Immediate

Expiry Date

25 Mar, 26

Salary

0.0

Posted On

25 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Active Listening, Problem Solving, Technical Knowledge, Adaptability, Sales Performance Metrics, Negotiation Skills, Customer Engagement, Order Management, Customer Service, Product Presentation, Proactive Outreach, Relationship Building, Order Tracking, Team Collaboration, Customer Inquiry Resolution

Industry

Telecommunications

Description

Purpose of the job This role drives sales and ensures customer satisfaction by engaging clients, managing orders, and closing deals. It supports business growth through proactive outreach, effective product presentation, and timely customer service. Duties and Responsibilities Identify and engage potential customers that make an order through online platforms. Handling daily customers orders via contact them through a call to confirm the orders. Present and sell company products or services to new and existing customers. Resolve customer inquiries and complaints in a timely and professional manner. Develop and maintain a knowledge base of the evolving products and services. Track and record activities on accounts and close deals to meet sales targets. Identify and reach out to potential customers via phone. Present our products in a compelling way that leads to conversions. Close deals effectively, with the customer Tracking order to ensure that order is delivered. Track and report on sales performance metrics. Collaborate with team members to optimize sales strategies. Stay updated on product knowledge and industry trends. Assist a customer with tracking their orders and providing updates on its delivery status. Implement customer order on our App and tools. Send a daily report to WH and concerning Dept to deliver the customers orders. Respond to customer inquiries via call Promote new products or services to potential clients Job specification Bachelors degree in marketing, Business, related field preferred Ability to understand another person's emotions and perspective. Problem solving. Good communication skills Active listening. Technical knowledge. Adaptability. Proven experience in online sales or similar role. Excellent communication and negotiation skills. Ability to build rapport and establish trust with customers. Self-motivated and able to work independently. Strong understanding of sales performance metrics.

Responsibilities

The E-Commerce Marketing & Sales Specialist drives sales by engaging clients, managing orders, and closing deals. They ensure customer satisfaction through effective communication and timely service.