E-Commerce Operations Coordinator at Makers Air

Fort Lauderdale, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

0.0

Posted On

22 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

E-Commerce, Inventory Management, Order Processing, Customer Support, WooCommerce, WordPress, Google Suite, Microsoft Office, Communication, Organization, Multitasking, Marketing Campaigns, Troubleshooting, Collaboration, Stock Replenishment, Email Marketing

Industry

Airlines and Aviation

Description

Description The E-commerce Operations Coordinator plays a key role in the smooth daily operations of our online store. This position manages inventory levels, processes orders and returns, and provides timely customer support via email. It also supports marketing efforts, maintains website updates, and works closely with our team in The Bahamas to ensure seamless coordination of the SCYC gift shop online store. Key Responsibilities: Monitor and maintain accurate inventory levels across all platforms Collaborate and support the Gift Shop Buyer to ensure consistency between in-store and online operations. Coordinate with suppliers and internal teams to manage stock replenishment Assist with physical inventory counts and reconciliations Oversee the fulfillment process to ensure timely and accurate delivery Troubleshoot and resolve issues related to order processing Respond to customer inquiries and return requests via email in a professional and timely manner Provide resolution support for shipping, return, and product issues Support backend updates and product listings in WooCommerce and/or WordPress Collaborate with marketing and creative teams to ensure product pages are current and accurate Assist in planning and launching marketing campaigns Coordinate promotional efforts including content scheduling and email marketing Occasionally travel to SCYC in the Bahamas for on-site support, inventory audits, and special projects Requirements 2+ years of experience in e-commerce, retail operations, or online customer service Associate’s or Bachelor’s degree in Business, Marketing, Communications, or a related field preferred Proficiency in WooCommerce and/or WordPress is required Strong command of Google Suite and Microsoft Office Suite Excellent communication, organization, and multitasking skills Ability to work independently and meet deadlines Willingness and ability to travel internationally to the Bahamas as required Experience supporting marketing campaigns is a plus

Responsibilities

The E-Commerce Operations Coordinator manages inventory levels, processes orders and returns, and provides customer support. They also support marketing efforts and maintain website updates while coordinating with the team in The Bahamas.