Igennus Healthcare Nutrition is a family-owned business based in Cambridge, founded by our Chairman Jav Nazemi, and now led by his daughter, Mina, our CEO. The Nazemi family are supported by a close-knit team of talented people who share our values and bring expertise and inspiration, enabling us to remain strongly science led. We only develop products we truly believe in and use ourselves.
Our family-run business now requires a reliable, efficient, and experienced E-commerce Operations & Fulfillment Executive to manage and execute the core logistics and supply chain activities that keep our products available to consumers across the globe.
The ideal candidate has hands-on experience with supply chain processes, is comfortable working across systems and carriers, and is proactive in anticipating and solving logistical challenges.

WHO YOU ARE

We are looking for a reliable, highly organised, and proactive individual with a strong commercial mindset. You manage to balance supply needs with sales priorities and are skilled at resolving shipping or customs issues through close coordination with freight partners. With a detail-oriented and solution-driven approach, you ensure smooth, efficient, and strategically aligned fulfillment across all channels

• Proactive problem solver: able to anticipate issues and take action before they escalate
• Highly organised: keeps clean records, updates systems accurately, and follows structured workflows
• Calm under pressure: maintains accuracy and composure during high-volume periods or logistics disruptions
• Process-oriented: focused on creating and following scalable, repeatable procedures
• Team player: works closely with cross-functional teams such as customer service, sales, and production planning
• Commercial awareness: understands how delays or inventory issues can impact sales and customer satisfaction

REQUIRED SKILLS AND COMPETENCIES

• Educated to A levels
• Minimum of 3 years of experience in a similar office-based role, in e-commerce operations, supply chain, and/or logistics.
• Experience with Amazon Seller Central (FBA workflow) and/or Vendor is ideal, but not required
• Strong understanding of order fulfillment, shipping documentation, and international logistics
• Excellent IT, Excel or Google Sheets skills (pivot tables, VLOOKUPs, inventory tracking)
• Excellent attention to detail, strong organizational and communication skills
• Detail-oriented with an ability to manage multiple priorities under tight deadlines.