About the job

Sydney | Full-time | Growing Wellness & Consumer Brand

The Opportunity

We’re working with a fast-growing Australian wellness and consumer brand with an established presence across e-commerce and retail, and exciting plans for continued growth.

As the business expands its product range and retail footprint, they’re looking for an E-Commerce & Operations Supply Specialist to take ownership of the day-to-day flow between product, suppliers, production, inventory, supply chain and e-commerce.

This is a highly hands-on role for someone who enjoys being close to the detail, solving problems and making sure the right product is available at the right time.

You’ll play a key role in connecting sales, forecasting, purchasing, production, inventory and e-commerce, helping the business maintain strong stock availability while improving efficiency and supporting growth.

What You’ll Be Doing

• Manage production planning and forecasting, maintaining approximately three months of stock coverage and minimising stockouts.
• Coordinate with manufacturers and suppliers across materials, components, packaging and finished products.
• Manage purchase orders, production timelines, lead times and supplier relationships.
• Monitor inventory, sales and product performance to determine replenishment and production requirements.
• Work closely across supply chain and e-commerce to ensure products are available when needed.
• Manage and update the e-commerce platform, including product information, inventory and online store updates.
• Use sales data and forecasting to support purchasing, production and stock decisions.
• Monitor costs across materials, packaging and production and identify opportunities to improve efficiency.
• Work across inventory and ERP systems to maintain accurate product and stock information.
• Partner with internal teams and external suppliers to resolve stock, production and fulfilment issues.
• Help ensure a smooth end-to-end product journey from sales → forecasting → purchasing → production → inventory → e-commerce.

About You

You’ll ideally have experience within a product-based business, such as fashion, apparel, accessories, beauty, wellness, FMCG or consumer goods.

• You’ll be someone who:Has strong experience across operations, inventory, supply chain and/or e-commerce.
• Is commercially minded and confident working with sales data, forecasting and stock.
• Enjoys working directly with suppliers and manufacturers.
• Is highly organised and comfortable managing multiple priorities.
• Is tech-savvy and confident learning new platforms and systems.
• Enjoys working in a small, growing business where you can be hands-on and take ownership.
• Can move comfortably between operational detail and broader commercial priorities.
• Is proactive, solutions-focused and not afraid to get stuck in.

Systems Experience

Shopify experience is beneficial, but not essential.We’re open to candidates who have worked across other e-commerce platforms and can demonstrate strong technical ability and confidence learning new systems.Experience with Unleashed or other inventory/ERP platforms will be highly regarded.The key is having the ability to understand systems, work with data and confidently connect the dots between inventory, operations and e-commerce.

Why Join?

This is an opportunity to join a growing Australian wellness brand at an exciting stage of its journey.

You’ll have genuine ownership across operations and e-commerce, work closely with suppliers and internal stakeholders, and play an important role in supporting the business as it continues to grow across its product and retail channels.

If you’re a commercially minded E-Commerce, Operations or Supply Chain professional who loves being hands-on and making things happen, we’d love to hear from you.

Apply now or contact Juliana at Who In The Zoo for a confidential conversation.