E-Commerce Performance Coordinator at New Balance

Seoul, , South Korea -

Full Time

Start Date

Immediate

Expiry Date

13 Sep, 26

Salary

0.0

Posted On

15 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

E-commerce Operations, Traffic Management, CRM, Data Analysis, Quality Assurance, KPI Reporting, Customer Segmentation, Microsoft Excel, Cross-functional Coordination, Digital Commerce, Korean Language, English Language

Industry

Apparel & Fashion

Description

Who We Are: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. POSITION SUMMARY The E-commerce Performance Coordinator supports day‑to‑day online business operations across on-site campaigns, traffic management, CRM, and site enhancement initiatives. As an entry-level role, this position is designed for someone detail-oriented, organized, and eager to learn the fundamentals of digital commerce while contributing to efficient execution of e-commerce activities. KEY RESPONSIBILITIES On‑site Campaign Support Assist with preparing weekly/monthly online promotions Perform basic QA checks on products and campaign pages. Gather and organize campaign performance data. Traffic & Performance Monitoring Collect and update daily/weekly web & app traffic data. Prepare simple reports on traffic, conversion, and key KPIs. CRM & Membership Support Assist in preparing CRM activations. Help with customer data segmentation and membership benefit updates. Track CRM campaign results and maintain records. IT & Operational Support Log site issues and follow up with IT/CS teams for resolution. Conduct QA checks for new features, pages, and content updates. Support tagging, database inputs, and basic operational tasks. Cross‑functional Coordination Work with Marketing, Merchandising on campaign and site updates. Provide product and campaign information to CS when needed. Assist in preparing internal documents, trackers, and process updates. REQUIREMENTS FOR SUCCESS Bachelor’s degree in Marketing, Business, Digital Commerce, Data Analytics, or related fields Strong analytical mindset and interest in digital KPIs Basic Excel and analytics tool familiarity preferred Detail-oriented with strong coordination and communication skills Business-level Korean; basic English preferred WHAT WE OFFER Early-career growth within a leading global sportswear brand Practical exposure to retail operations, partner management, and commercial functions Collaborative work culture and cross-functional learning opportunities Career progression toward Partner Management Specialist or broader commercial roles ADDITIONAL INFORMATION Location: Seoul, Anguk, Korea / Department: Commercial / Reports to: E-Commerce Manager (NB.com) - Equal Opportunity Employer: New Balance is committed to equality of opportunity for all current and prospective associates regardless of age, disability, race, religion or belief, gender, sexual orientation, pregnancy and maternity, marriage and civil partnership and gender reassignment. We are an equal opportunity employer and support a culture of diversity and inclusion. If you have not already done so, please let us know if you require any support so we can make the right adjustments and considerations should they be required. At New Balance, our job is to aid athletes in their pursuit of excellence, whether that means helping professional athletes set records and win medals, or propelling everyday athletes to achieve a new PR, run their first 5K or just to live a more healthy and active lifestyle. Our products are the perfect blend of function and fashion, giving you the performance technology you need and the style you want. Our associates around the world bring these goals to life with their high-level skills and creativity. While we offer the best product on the market, we’re also equally committed to giving back. So while we look to succeed, we believe in ensuring others have the same opportunity.

Responsibilities

The role supports day-to-day online business operations, including on-site campaigns, traffic monitoring, and CRM activations. It also involves performing QA checks for site features and coordinating with IT and Marketing teams for site enhancements.