Position Title: E-commerce Platform Optimization Specialist (3-Month Project-Based Contract)
Employment Type: Contract with potential for permanent employment based on performance
Location: Onsite

ABOUT FINLANDIA HEALTH STORE

Finlandia Health Store has been a trusted name in natural health and wellness for over 50 years, serving customers across Canada and beyond through our brick-and-mortar location and online Shopify store, which features approximately 5,000 SKUs. We are dedicated to providing exceptional service, a wide variety of high-quality health products, and innovative solutions to support our customers’ well-being.
We are seeking a highly skilled E-commerce Platform Optimization Specialist to join our team on a three-month project basis, with the possibility of extending the role into a permanent position. This role focuses on refining the functionality and user experience of our Shopify store, ensuring it remains a reliable, user-friendly platform for health-conscious customers.

USER EXPERIENCE (UX) OPTIMIZATION

• Customize and enhance Shopify templates to create a more intuitive and engaging user interface.
• Integrate advanced features like chatbots to provide real-time customer support and improve overall satisfaction.
• Develop and implement interactive tools, such as special order forms, to improve customer engagement and accessibility.

QUALIFICATIONS

• Shopify Expertise: 1-3 years of experience in managing and customizing Shopify stores, with a proven ability to deliver impactful results.
• Categorization Proficiency: Demonstrated skill in creating logical, customer-friendly product classification systems.
• UI/UX Knowledge: Strong understanding of UX principles and ability to design visually appealing, user-centric interfaces.
• Analytical Abilities: Proven track record in using behavioral and sales data to inform strategic enhancements.
• Health Product Knowledge: Familiarity with health and wellness products is an asset.
• Languages: Fluent in English; Mandarin proficiency is a plus.