E-commerce Shop Operations Specialist with Croatian (all genders) at zooplus SE

Krakow, Lesser Poland Voivodeship, Poland -

Full Time

Start Date

Immediate

Expiry Date

22 Mar, 26

Salary

0.0

Posted On

22 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluent Croatian, Communicative English, Attention to Detail, Organizational Skills, Reliability, Content Management System, JIRA Experience

Industry

Retail

Description

Company Description With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus. Job Description We're a vibrant, customer-focused team dedicated to creating the best shopping experience for pet lovers. As our Shop Operations Specialist for the Croatian market, you'll be the driving force behind keeping our online shop fresh, engaging, and perfectly tailored to our customers. In this role, you won't just be updating banners and publishing content, you'll be shaping the look and feel of our shop, ensuring every campaign is spot-on, every detail is accurate, and every customer finds exactly what they're looking for. From translating and adapting content to collaborating with teams across Europe, your work will help deliver a seamless, high-quality experience that keeps our customers coming back. Responsibilities: Execute onsite and app campaigns by uploading banners, updating visuals, and publishing content across the Croatian shop Maintain and optimize shop content using our internal Content Management System Ensure all campaign elements go live correctly, look sharp, and align with our quality standards Translate and adapt promotional texts, product descriptions, and campaign content into Croatian Keep an eye out for inconsistencies, missing information, or content issues — and fix them proactively Collaborate with international teams to make sure Croatian content always meets customer expectations Qualifications Fluent Croatian (C2) and communicative English A strong eye for detail and a passion for getting things right Organized, reliable, and comfortable working with deadlines A mindset focused on execution, improvement, and creating a great user experience Experience working with a Content Management System (CMS) is a PLUS Experience with JIRA is a plus. Additional Information Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you’ll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home. There’s an option to work for 20 days abroad in approved countries too. Add to that development opportunities that help you to shape your own career path, excellent training and support, wellbeing offers, subsidised transport or bike leasing, plus 20% discount across all our products, and you’ll begin to get a sense of what sets us apart. Find out more about the specific benefits at your local office in our blog posts. At zooplus, we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all. #LI-Hybrid ✈️ Two extra vacation days and days off on 24th and 31st of December 🩺 Private medical care and life insurance 🍽️ Multicafeteria system including Multisport card 🎥 Krakow office tour (video) zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Department: Sales & Marketing

Responsibilities

The Shop Operations Specialist will execute onsite and app campaigns, ensuring that the online shop is engaging and tailored to customers. This includes maintaining content, translating promotional texts, and collaborating with international teams.