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E-Commerce Team Member (No Weekends!) at Mills Automotive Group
Brainerd, Minnesota, United States -
Full Time

Start Date

Immediate

Expiry Date

13 Apr, 26

Salary

18.0

Posted On

13 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Self-Starter, Dependable, Organized, Attention To Detail, Basic Math Skills, Customer Service, Microsoft Excel, Order Fulfillment, Product Identification, Research, Positive Teamwork, Shipping Methods, Online Chat Support

Industry

Motor Vehicle Manufacturing

Description
Description We are seeking an individual to join our E-Commerce Team! Our E-Commerce Team supports our Radco E-Commerce operations in a fun and productive environment. This position provides a high level of support through the Guest/Customer’s ordering process, order fulfillment process, and resolves any of their questions or issues. Applicants must be self-starters with the ability to learn, be dependable, organized, possess high attention to detail, basic math skills, and work well with a positive Team. Preferred experience is: basic Microsoft Excel comprehension, small parcel or LTL experience, and past E-Commerce experience. Automotive and E-Commerce experience is not required. We have outstanding training opportunities available for those willing to grow. Key responsibilities of the position: Product identification and research for Customers inquiries Answers incoming Customer calls providing a high-level of Guest/Customer Service Engages in positive online chat support for E-Commerce Guest/Customers Ensures the most effective shipping method for Guest/Customer order fulfilment Provides the highest levels of Guest/Customer service with each interaction through all forms The workdays for this position are Monday through Friday, 8:00am - 5:00pm. The starting hourly pay rate range for this position is $16.00 – $18.00+ and will be evaluated based upon relevant skills, training, experience, education, and other job-related factors permitted by law. We offer YOU: Opportunity for growth and advancement within our Company! Leader in our industry for overall Employment Package! Medical Insurance Dental Insurance Supplemental Insurance options Life Insurance Employer sponsored 401(k) & match Paid Time Off Designated Paid Holidays The Health, Wellness, and Safety of our Team Members is a Top Priority for our Company!
Responsibilities
The E-Commerce Team Member will assist customers with their ordering process and resolve any inquiries. They will also ensure effective order fulfillment and provide high-level customer service through various communication channels.