E-Commerce Trading Manager at The Oxford Health Company

Cherwell District, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

0.0

Posted On

05 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

E-Commerce Sales, Brand Management, Commercial Management, Google Analytics, Excel, Marketplace Reporting, Amazon, eBay, Shopify, Magento, WooCommerce, A/B Testing, SEO, PPC, Data Analysis, Market Monitoring

Industry

Wellness and Fitness Services

Description

Summary The E-commerce Trading Manager will be responsible for driving online sales, profitability and brand growth for Oxford Vitality across its primary e-commerce channels, including the brand website, Amazon, eBay and international marketplaces. This role is pivotal in shaping and delivering a best-in-class digital shopping experience, optimising conversion rates and traffic performance whilst ensuring brand consistency across all platforms. The ideal candidate will combine commercial acumen with creativity and analytical rigour to continually improve the customer journey and meet ambitious growth targets. Who are we? Oxford Vitality is a UK-based health supplement brand committed to producing high-quality, scientifically backed vitamins, minerals and nutraceuticals, owned by The Oxford Health Company. Manufactured in-house, every product is formulated with precision and integrity to support wellness, longevity and performance. The Oxford Health Company is an award-winning contract manufacturing business specialising in the food supplement market. Since our incorporation in 2013, we’ve been recognised as one of the Times Top 100 Fastest-Growing Companies in 2023, with an impressive 58% average annual growth over the past three years. Our commitment to excellence has earned us numerous industry-specific accolades, including recent 2024 wins at the Oxfordshire Business Awards in both the Large Business and Green Award categories. We are a dynamic, entrepreneurial team driven by a mission to become the UK’s leading Food Supplement Manufacturer, both in turnover and service quality. Our success is built on offering expert service and the industry's shortest lead times to new and medium-sized brands with high-value propositions. Our headquarters and manufacturing facility are located in Bicester, with a second storage warehouse nearby. Since fitting out our state-of-the-art clean rooms and manufacturing facility in 2019, we have continued to invest in our infrastructure to better serve our customers and enhance operational efficiency. What will you do? Commercial & Trading Performance Sales & P&L Ownership: Manage daily performance and deliver against online sales, profit and margin targets. Performance Monitoring: Track and report on KPIs (revenue, traffic, conversion rate, AOV, return rate and stock turn) to identify opportunities and risks. Forecasting & Budgeting: Contribute to demand planning, sales forecasting and budgeting across all digital channels. Promotional Strategy: Develop and execute a compelling promotion and campaign calendar aligned with stock, marketing and brand objectives. Brand, Marketplace and Website Management Merchandising & Taxonomy: Curate and optimise the product catalogue, ensuring accurate content, strong brand presentation and effective cross-selling/upselling. Search & Navigation: Enhance on-site search, filtering and taxonomy to improve discoverability and the overall shopping experience. Brand Consistency: Ensure Oxford Vitality’s brand tone, imagery and messaging are consistent across all digital touchpoints. Stock Coordination: Partner with Operations, Warehouse and Purchasing to manage availability, product launches and clearances efficiently. Performance Marketing & Optimisation CRO (Conversion Rate Optimisation): Lead A/B testing and on-site experiments (pricing, content, UX) to improve conversion and AOV. SEO: Ensure site visibility, keyword performance and organic traffic growth. PPC & Paid Media: Support paid channel strategy (Google Ads, Amazon Advertising, Meta etc.), ensuring ROI-focused campaigns that complement organic growth. Data-Driven Decision-Making: Use analytics tools (Google Analytics, marketplace dashboards) to translate insights into action. Competitor & Market Monitoring: Track market trends, competitor pricing and promotional activity to maintain a commercial edge. Cross-Functional Collaboration Operations & Logistics: Work closely with Operations, Warehouse and customer service teams to ensure a seamless customer experience. Marketing & Creative: Align commercial activity with brand campaigns, new product launches, and content planning. Leadership Reporting: Present performance insights, forecasts, and recommendations to senior leadership. What We’re Looking For Minimum 3 years in an E-commerce Sales, Brand or Commercial Management role, ideally within health, wellness, supplements or FMCG. Experience growing brands across global e-commerce markets. Advanced proficiency in Google Analytics, Excel/Sheets, and marketplace reporting. Proven success managing Amazon (Seller/Vendor Central), eBay or other B2C marketplace accounts. Experience with major platforms (e.g. Shopify, Magento, WooCommerce). Hands-on experience with A/B testing tools (e.g. VWO, Google Optimize) would be preferred. Familiarity with search optimisation (SEO) and paid acquisition strategy (PPC). Experience growing brands across global e-commerce markets. Understanding of supplement and health product compliance and marketing guidelines. Why Join Us? Precision Workspace Located in Oxfordshire, you'll be working in a cutting edge facility designed for excellence. Rewarding pay structure You will receive a competitive salary, pension and healthcare benefits designed to reward and support you. Seamless onboarding experience With expert guidance, you’ll receive full support from day one, ensuring a smooth and successful start. Grow Professionally & Personally Tailored development plans to support your growth and career progression

Responsibilities

The E-Commerce Trading Manager will drive online sales, profitability, and brand growth across various e-commerce channels. This role involves managing daily performance, optimizing conversion rates, and ensuring brand consistency.