E-Commerce Warehouse Worker at Clore Inc

Mississauga, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

09 Jun, 26

Salary

19.25

Posted On

11 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Team Player, Drive, Dependability, Initiative, Self-Assessment, Detail Oriented, Creative, Problem Solving Skills, Interpersonal Skills, Customer Service

Industry

Retail

Description

Job Purpose This role is integral to the growth of Cloré and achievement of company objectives by managing day-to-day website operations. The eCommerce Warehouse Workers’ main goal is to fulfil online orders and provide customer service to eCommerce customers. They must also ensure that the products and product information is up-to-date. Responsibilities Order Fulfilment * Picking inventory from the Web stock and Warehouse for online order fulfillments * Ensuring all picked online orders are accurate to the order * Packaging customer online orders accurately and securely, in a timely manner * Organize and prepare for shipping on a daily basis * Follow up with customers regarding their orders, when necessary Inventory Management * Receive and restock products in the E-commerce warehouse in a timely, organized manner * Report inventory inaccuracies based on daily picking discrepancies and inventory counts * High knowledge of all web stock item locations and product placements * Maintain daily cleaning and organizing of Web stock rooms and areas Customer Service * Assist coworkers to locate products in the warehouse * Maintain Cloré’s standard of courteous customer service and professionalism over the phone and in Emails * Provide accurate and relevant information to create a great online shopping experience Head Office Communications * Work with the eCommerce Manager, to identify and suggest opportunities for improvement in procedures and/or operations * Communicate suggestions about products, seasonal sales, clearance items and promotions online to the eCommerce Manager Competencies and Person Specification The role of the eCommerce Warehouse Worker requires: * Communication – clear communication skills * Team Player – ability to work closely in a team environment * Drive – a high degree of self-motivation * Dependability – a high degree of reliability, responsibility, dependability and the ability to fulfil obligations in a timely manner * Initiative – a willingness to take on responsibilities and challenges in a proactive manner * Self-Assessment – the ability to handle feedback and constructive criticism * Detail Oriented – aims for thoroughness and accuracy when accomplishing a task * Creative - has originality as well as a strong visual sense * Problem Solving Skills - can solve and make decisions even under pressure * Interpersonal Skills – ability to interact with others in a positive manner * Customer Service – a passion for creating the highly satisfying customer experience Key Relationships This person reports directly to the eCommerce Manager. Other key relationships are: * Warehouse Staff (Web orders) Physical Requirements and Working Conditions * Variety of standing, sitting and walking throughout the day; repeated twisting of the torso while lifting and pulling inventory from shelves * Regular lifting of 20 lbs or more, must be able to lift up to 50 lbs or heavier * Occasional climbing of ladders * Manual dexterity (quick with the hands) * Constant communication with coworkers and eCommerce Manager * Other duties may be assigned as necessary Qualifications * No experience required (experience in retail or warehouse preferred) * Post secondary education preferred Cloré is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, disability, or any other protected characteristic. Disclaimer This job description is intended to describe the general nature and level of work performed. Duties may change or be assigned as required by business needs. "Please note that we use AI tool in the initial screening process"

Responsibilities

The primary goal of this role is to fulfill online orders by picking, accurately packaging, and preparing inventory for daily shipment from the e-commerce warehouse. Additionally, the worker must manage inventory by receiving, restocking products, reporting inaccuracies, and maintaining organized stock rooms.