BENEFICIAL SKILLS:

• Website design and development experience
• Basic design digital design experience (Canva, Photoshop, Illustrator or Figma)
• Customer service & sales experience in a related industry.
• Storeman, warehouse or logistics experience.
• Interior design, architecture & related trades education (especially timber-related trades)
  This role focuses on providing exceptional customer support while managing order-related inquiries and ensuring customer satisfaction through prompt, professional service.

PART-TIME (MINIMUM 3 DAYS / WEEK) OR FULL-TIME ROLES AVAILABLE

We are seeking a dedicated “all-rounder” to support with website development, operations, marketing and customer service for two online interior decor businesses.

This role may be beneficial for someone with a background in:

• Web development and e-commerce site management
• Digital marketing (SEO, Google / Meta, Lifecycle, Email etc)
• Interior design / architecture
• Customer service & operations

KEY RESPONSIBILITIES:

• Web development and template customisation on Shopify.
• Updating website content, photos and information.
• Spreadsheet work and data management.
• Process and track customer orders through Shopify and logistics platforms.
• Handle order-related issues including tracking, returns, and refunds.
• Organising and posting samples to customers.
• Customer service & sales support - responding to enquiries, booking logistics and answering technical questions.