E-Commerce & Website Support Specialist at Jorgensen Laboratories, LLC

Loveland, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

30.0

Posted On

08 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

WooCommerce, SEO, Customer Service, Excel, Communication, Organization, Problem-Solving, PPC, HTML, E-Commerce, Product Optimization, Website Updates, Order Processing, Digital Marketing, Technical Support, Animal Health, Medical Products

Industry

Veterinary Services

Description

Description We’re looking for a detail-oriented and tech-savvy person to help manage and improve our online store. This role blends customer service, website updates, and online order processing, with a strong focus on keeping our products accurate, visible, and easy to find. You’ll help maintain our WooCommerce website, make updates to product listings, and use SEO best practices to help our products rank higher online. Most order entries and invoicing are automated, so your time will go toward improving listings, solving website issues, and keeping customers happy. Review and process online orders (primarily automated) to ensure accuracy and timely fulfillment. Provide customer support via email and phone for website navigation, order questions, and product inquiries. Create, update, and maintain product listings — including descriptions, pricing, and images. Use SEO techniques to improve product visibility and search rankings. Assist with technical website updates and coordinate with internal teams or external developers as needed. Support marketing campaigns, promotions, and other digital initiatives to drive online engagement and sales. Requirements Experience with WooCommerce or similar e-commerce platforms. Understanding of SEO and product optimization strategies. Strong attention to detail and proficiency with Excel. Excellent communication, organization, and problem-solving skills. Dependable and able to manage multiple priorities in a fast-paced environment. Experience with PPC (Pay-Per-Click) advertising, is a plus. Basic HTML knowledge is a plus. Familiarity with the medical or animal health product industries is a plus. Job Location(s): - 1450 Van Buren Ave., Loveland, CO 80537 Pay and Benefits $25.00 - $30.00 per hour. Overtime paid after 40 hours a week. Occasional weekend overtime but limited. Annual review and competitive pay Earn PTO from day one. 1st year PTO of 2 weeks. Work your way up to 4 weeks a year! Medical, dental, and vision after 60 days 401(k) upon eligibility We anticipate this requisition will be open for a minimum of 14 days, though it may be open for a longer period of time. We encourage your prompt application.

Responsibilities

Manage and improve the online store by maintaining the WooCommerce website and processing online orders. Provide customer support and assist with technical updates and marketing initiatives.