E-ISAC Program Manager Industry & Government at North American Electric Reliability Corporation

, District of Columbia, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Sep, 26

Salary

145000.0

Posted On

05 Jun, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Stakeholder Engagement, Program Management, Policy Analysis, Strategic Partnerships, Cross-functional Coordination, Executive Briefing, CRM Management, Public Policy Analysis, Energy Security, Communication Skills, Project Coordination, Writing Skills, Data Analysis, Relationship Management, Strategic Planning, Information Sharing

Industry

Non-profit Organizations

Description

ELECTRICITY INFORMATION SHARING AND ANALYSIS CENTER The Electricity Information Sharing and Analysis Center (E-ISAC) gathers and analyzes security data, shares appropriate data with stakeholders, coordinates incident management, and communicates mitigation strategies with stakeholders. The E-ISAC, in collaboration with the Department of Energy (DOE) and the Electricity Subsector Coordinating Council (ESCC) [http://www.electricitysubsector.org/], serves as the primary security communications channel for the electric industry and enhances industry’s ability to prepare for and respond to cyber and physical threats, vulnerabilities, and incidents. The E-ISAC is operated by NERC and is organizationally isolated from NERC’s enforcement processes. YOUR IMPACT The Industry and Government Relations Program Manager supports the E-ISAC’s mission by strengthening coordination, collaboration, and strategic engagement across key electricity sector stakeholders. Reporting to the Manager of Strategic Engagement, this role serves as a critical connector between industry partners, NERC and E-ISAC leadership, trade associations, and internal teams to help advance information sharing, stakeholder alignment, and sector resilience initiatives. This position plays a key role in supporting engagement with the Electricity Subsector Coordinating Council (ESCC), Member Executive Committee (MEC), industry trade associations, and Department of Energy (DOE), Office of Cybersecurity, Energy Security, and Emergency Response (CESER). The Program Manager helps translate developments across the energy security, policy, and information-sharing landscape into actionable insights, engagement opportunities, and operational support for leadership and stakeholders. In partnership with all E-ISAC teams, this role helps drive cross-functional coordination, support executive-level engagement activities, and facilitate programs and forums that strengthen trusted relationships across the electricity sector. Through strategic coordination, stakeholder management, and program support, this position contributes to the E-ISAC’s broader mission of enhancing security, resilience, and collaboration across the bulk power system. YOUR ROLE * Coordinate, support, and advise on strategic engagement efforts with key stakeholder groups such as the Electricity Subsector Coordinating Council (ESCC), Member Executive Committee (MEC), and industry trade associations * Research, analyze, and evaluate existing and proposed policies to assess their impact on the information sharing and security landscape * Develop actionable, data-driven recommendations and insights informed by industry trends, stakeholder feedback, and developments related to energy security, resilience, and information sharing * Serve as a liaison between the E-ISAC and internal partners, including NERC External Affairs and Security Operations and Intelligence teams, to help align messaging, engagement activities, and stakeholder outreach efforts * Assist in coordinating stakeholder engagement activities associated with GridEx, after-action initiatives, executive engagement efforts, and other strategic sector programs * Take a lead role in the development, coordination, and management of strategic forums, working groups, and engagement opportunities involving trade associations and other sector stakeholders * Support cross-functional collaboration by sharing stakeholder insights, identifying engagement opportunities, and helping facilitate initiatives that strengthen sector relationships and information sharing efforts * Assist with the preparation of executive briefings, presentations, talking points, stakeholder materials, and leadership support products * Facilitate collaboration and support the implementation of initiatives based on vendor input, as needed * Support E-ISAC programs and events such as GridSecCon, GridEx, and other strategic engagements * Manage and maintain relationships with E-ISAC member organizations using Salesforce CRM and other platforms to ensure data accuracy, process efficiency, and high levels of member satisfaction * Perform other duties as assigned in support of the E-ISAC’s mission and objectives Qualifications * 8+ years of experience in strategic partnerships, stakeholder engagement, program management or related roles * 3+ experience with the electricity sector or energy security risks * Bachelor's degree in public policy, political science, business administration, emergency management or a related field * Experience working with executive stakeholders, industry associations, government partners, and leading cross-functional initiatives in highly collaborative or matrixed environments * Strong ability to analyze data and assess the implications of policy developments * Demonstrated ability to coordinate projects and engagement activities involving multiple stakeholders, competing priorities, and executive-level visibility * Familiarity with the critical infrastructure partnership models, SRMAs, SCCs, CIPAC * Exceptional communication and presentation skills * Familiarity with CRM tools such as Salesforce * Ability to work independently while collaborating effectively across teams * Proven ability to manage multiple initiatives in a fast-paced environment * Strong initiative, positive attitude, and professional, engaging presence * Excellent writing skills, with the ability to learn and apply the NERC Style Guide to products * Quick study with ability to absorb industry knowledge quickly and apply it to engagement activities Other * Background check will be conducted prior to employment. * In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. * The position may be based remotely but must be able to travel to NERC offices or meeting locations if needed. Reimbursement of travel expenses will be in accordance with the company’s travel and expense reimbursement policies. * Occasional travel to conferences, industry meetings or company events. * This position is classified as exempt. * This position is located in Washington, D.C., but work will be performed remotely. Our Culture Declarations * Everyone at NERC is a leader. * We are accountable personally and organizationally to deliver on commitments. * We develop ourselves and people in the organization to ensure that NERC realizes its strategic objectives. * We are resilient and adaptable to the challenges and needs of the business and our team. * We exude a growth mindset and empower teams to take risks. * We build collaborative relationships within NERC, the ERO, and the stakeholders of NERC. * We exemplify NERC cultural behaviors: * Reward high-quality, creative, and innovative work * Attract, engage, and retain top talent * Value and respect diverse perspectives * Provide a safe, inclusive, and collaborative work environment * Form strong relationships within the company, and with the ERO Enterprise * We demonstrate curiosity in a wide variety of areas and are open to exploring new situations, knowledge, and opportunities for growth and development. * We demonstrate an anticipatory mindset, preventing problems and building contingencies where appropriate. * We are champions for diversity and inclusion, seeking out and values diverse perspectives. * We value well-being, prioritizing collaboration, engagement, and connection among our team.

Responsibilities

The Program Manager strengthens coordination and strategic engagement between the E-ISAC, industry partners, and government entities like the DOE. They are responsible for translating energy security policy developments into actionable insights and managing strategic forums to enhance sector resilience.