As a Lead Engineer, you will be responsible for the technical delivery of automation projects using MS Power Platform, Pega Case Management and Cloud Technologies (Azure/AWS). You will be responsible for technical design, delivery and people management as well as working closely with engineers to help unblock barriers and ensure technical delivery of high standards.
The banking services that Nationwide provides and the service we give are unrivalled. We’re on a journey to provide the best banking services for the UK, and as part of this, we are simplifying our systems and streamlining the apps and services our members and colleagues use.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you’ll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is anticipated to be up to 4 times a month in either Swindon or Manchester. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

ABOUT YOU

The minimum requirements for this role are:

• Experience leading technical deliveries within the Financial sector
• People management experience (small to medium teams)
• Ability to multitask and be able to run numerous projects simultaneously
• Experience in cloud technologies (AWS/Azure), MS Power Platform or/and Pega Platform
• Experience in reviewing technical designs, driving technical deliveries and ensuring guard rails are followed as expected
• Strong stakeholder management experience (including Senior Architects and Senior Managers)
• Demonstrable capability to report on project status to senior stakeholders

Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.

• Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
• Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
• Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.

We know applying for jobs can sometimes feel like you’re sending an application into a black hole. We review each application individually. So, it’s a good idea to call out your most relevant experience on your application to give yourself the best chance.

WHAT YOU’LL BE DOING

As a Lead Engineer in the Customer Experience Platforms Team, you will be responsible for the design and delivery of automation projects. This group is part of the overall COO team in Nationwide.
You will need to understand business requirements, oversee technical designs and ensure the appropriate technology and tools are used to automate business process. You will be working closely with Engineers, Data Analysts, Business Analysts and Test Managers to track projects on a day-to-day basis. You will need to ensure you have the right resources within your team to deliver technical solutions at speed and high standards. You will be expected to oversee multiple projects/workstreams at a time.

Your day-to-day responsibilities will include:

• Use your technical knowledge and experience to design solutions for process automation using tools like MS Power Platform, Pega case management and DocuSign.
• Drive the delivery of technical projects engaging closely with engineers, data analysts, testers and business users.
• Track technical risks and dispensations.
• Deep knowledge of technical principles, architecture patterns and infrastructure designs.
• Lead a team of engineers and designers to create proposal to automate operational processes.
• Lead the delivery of automation projects end to end.
• Ensure technical delivery is in line with business requirements and within timelines committed.
• Use your relationship building skills to work collaboratively with other engineering teams in the organisation.

The minimum requirements for this role are:

• Experience leading technical deliveries within the Financial sector
• People management experience (small to medium teams)
• Ability to multitask and be able to run numerous projects simultaneously
• Experience in cloud technologies (AWS/Azure), MS Power Platform or/and Pega Platform
• Experience in reviewing technical designs, driving technical deliveries and ensuring guard rails are followed as expected
• Strong stakeholder management experience (including Senior Architects and Senior Managers)
• Demonstrable capability to report on project status to senior stakeholder