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What We Do.
Smart & Biggar has been at the forefront of intellectual property (IP) and technology law for over 100 years. We practice in every area of IP on behalf of an exceptional international clientele, and we are consistently ranked as Canada’s leading IP firm. We are committed to hiring people with different backgrounds and experience, who represent the best talent in their field.
We are part of the IPH Group. IPH Limited is the holding company for intellectual property (“IP”) and associated companies offering a wide range of IP services and products. IPH companies employ a highly skilled multidisciplinary team of over 1,200 people in Australia, Canada, China, Hong Kong SAR, Indonesia, Malaysia, New Zealand, Singapore, and Thailand. IPH companies service a diverse client base of Fortune Global 500 companies, multinationals, public sector research organizations, SMEs, and professional services firms worldwide.
We are passionate about what we do and what we can achieve. The IPH Group is committed to promoting and maintaining a workplace culture of shared respect across companies to enable us all to feel valued and be the best we can be.
The Opportunity.
This role represents a temporary contract (1 year).
This is an exciting opportunity in a new role that will allow you to interact with various aspects of the organization. We are looking for people who want to be hands on and are eager to build something from the ground up. The successful candidate will be a great team player, who is motivated, organized, and adapts to new processes and technology quickly.

Responsibilities.

• Support our Operations team with e-billing issues or questions
• Respond to Client e-billing questions
• Liaise with clients, vendors and internal stakeholders resolving rejected or reduced invoices
• Review of client guidelines as it pertains to billing
• Convert standard invoices into acceptable LEDES/XML formats
• Problem solve issues related to failed invoice submissions
• Monitor invoices through to approval and payment
• Perform monthly auditing responsibilities
• Submission of timekeeper rates
• Prepare consolidated invoices for assigned clients
• Provide accrual information and respond to audits on request
• Follow up on overdue invoices with client and internal stakeholders
• Perform other assigned tasks and duties necessary to support the Team

Qualifications, competencies and experience.

• Excellent verbal and written communication skills with experience communicating with clients
• 1 year billing or administrative experience
• Previous experience and knowledge in the area of Intellectual Property is considered an asset
• Strong analytical and research skills
• Strong technical skills including proficiency with MS Word, Outlook and Excel.
• Keen eye for identifying opportunities
• Ability to work independently and take initiative
• This role is English essential, but French language skills would be an asset
• Experience with 3e Elite is an asset
• Experience with E-Billing Hub would be considered an asset

• Support our Operations team with e-billing issues or questions
• Respond to Client e-billing questions
• Liaise with clients, vendors and internal stakeholders resolving rejected or reduced invoices
• Review of client guidelines as it pertains to billing
• Convert standard invoices into acceptable LEDES/XML formats
• Problem solve issues related to failed invoice submissions
• Monitor invoices through to approval and payment
• Perform monthly auditing responsibilities
• Submission of timekeeper rates
• Prepare consolidated invoices for assigned clients
• Provide accrual information and respond to audits on request
• Follow up on overdue invoices with client and internal stakeholders
• Perform other assigned tasks and duties necessary to support the Tea