ECC Team Leader - Veterinary Referral Hospital (VRH) at Greencross Pet Wellness Company

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

22 Jul, 26

Salary

0.0

Posted On

23 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Veterinary medicine, Emergency and critical care, Team leadership, Mentoring, Clinical governance, Operational efficiency, Communication, Collaboration, Strategic planning, Client experience management, Resource utilization, Staff training

Industry

Retail

Description

Job Description Are you an experienced emergency veterinarian ready to take the next step in your leadership journey? VRH, a leading multi-disciplinary specialist referral hospital, is seeking a passionate and driven Emergency Veterinary Team Leader to guide our dedicated emergency team. In this pivotal role, you’ll lead a team of emergency veterinarians, ensuring the delivery of high-quality, patient-centred care. You’ll foster a collaborative and inclusive team culture, support clinical excellence, and work closely with other specialist departments to maintain seamless patient care across services. The Team Leader will work alongside Dr Samantha Day, Head of Critical Care, to ensure continuity of care and team support. About VRH The Veterinary Referral Hospital has been providing veterinary referral and emergency services to the pets of Melbourne for over 25 years. We take great pride in delivering the highest possible standards of veterinary medicine and customer service. Our hospital is a purpose-built 24-hour ECC and referral facility. We have all the equipment you need to practice at your best and continue learning new skills. More importantly, we have the only truly multi-disciplinary veterinary team in Victoria, including specialists in Emergency and Critical Care, Internal Medicine, Surgery, Diagnostic Imaging, Neurology and Anaesthesia. Our case-load is incredibly varied, interesting and often challenging. You’ll be joining a friendly and supportive ECC team that includes 3 ECC specialists (FANZCVS and DACVECC), an ECC Registrar, ANZCVS Membership veterinarians, experienced emergency vets, and recent graduates. Our ECC nurses are among the best in the industry—passionate, hardworking, and dedicated to high levels of patient care. We foster a culture of collaboration, innovation, and life-long learning and we’re committed to maintaining a sustainable work-life balance while delivering exceptional patient and client care. What You’ll Be Doing Providing visible, accountable leadership and mentoring to the emergency team Driving clinical governance and continuous improvement Overseeing operational efficiency and resource utilisation Collaborating across departments to ensure continuity of care Enhancing client experience and managing escalations Supporting onboarding, training, and professional development Contributing to strategic planning and service growth What We’re Looking For A qualified and experienced emergency veterinarian registered (or eligible) in Victoria Membership in Emergency & Critical Care (MANZCVS) is preferred but not essential Proven leadership and team management skills Strong communication and collaboration abilities Commitment to clinical excellence and patient care Ability to thrive in a fast-paced, multi-disciplinary environment A passion for mentoring and supporting team development Our Offer Competitive salary packages Relocation and Sponsorship for you and your family with pathway options to Permanent Residency. Additional paid parental leave and return to work programs. Your choice of professional membership from AVA membership or Vet Board registration. Continuing education that is tailored to your professional development and career aspirations. You won’t see capped CE allowances with us! Enjoyment of your role with excellent job satisfaction where you can truly make a difference to the lives of your patients and the team around you. We are an enthusiastic bunch of veterinary professional’s keen to grow our hospital. For a confidential chat please reach out to [email protected] or 0449 790 813 | WhatsApp +61449 790 813 Additional Information # AREN # VRH

Responsibilities

The Team Leader will provide visible leadership and mentoring to the emergency veterinary team while driving clinical governance and continuous improvement. They will also oversee operational efficiency and collaborate across departments to ensure seamless, high-quality patient care.