Your Impact at Empire
We are looking for a Warranty Administrator to join our team in the Caledonia region.

• Receive, document, and communicate new home purchasers’ inquiries to appropriate trades and departmental associates to provide timely responses to new home customer
• Coordinate follow up activities with customers, the construction team, and the service/warranty team for service warranty issues including rescheduling and scheduling trade partners
• Engage managers for escalations and schedule touchpoints accordingly
• Enter and complete work orders in NewStar program