Ecommerce Merchandising & Marketing Intern at 1-800 Contacts

Draper, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Sep, 26

Salary

0.0

Posted On

16 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Ecommerce Merchandising, Digital Marketing, Data Analysis, A/B Testing, Conversion Rate Optimization, Excel, Jira, Creative Brief Writing, Onsite Experience Optimization, Agile Workflow

Industry

Retail Apparel and Fashion

Description

Who we are SeekWell is the parent company of 1-800 Contacts, Luna, and The Framery. Our goal is to make it simpler, easier, and more accessible for people to get the vision care they need. We maintain the legendary, award-winning culture 1-800 Contacts started almost 30 years ago and continue to develop innovative, pioneering products and businesses that make consumers cheer and optometrists squirm. We’re owned by KKR – one of the world’s largest and most successful private equity investment companies. We’ve built an excellent company and changed an industry by putting the customer first, always. The best is yet to come! Why you want this job This internship is an opportunity for someone eager to learn the ins and outs of ecommerce merchandising and marketing in a fast‑paced, data‑driven environment. The Ecommerce Merchandising & Marketing Intern will gain hands‑on experience across onsite merchandising, engagement and conversion analytics, experimentation, and cross‑functional execution. You’ll work closely with Marketing, Product, Creative, Analytics, and Engineering partners to help identify growth opportunities, support experimentation, and improve onsite customer experiences. This role is ideal for someone curious, analytical, and excited to learn how modern ecommerce teams operate. What you’ll do Ecommerce Analytics & Insights Dive into ecommerce engagement and performance analytics, learning how teams evaluate traffic, engagement, conversion, and account creation trends using dashboards and reporting tools Support analysis of onsite behavior across entry pages and customer journeys to identify opportunities to improve engagement and conversion Help document insights and learn how analytics translate into product and merchandising decisions Merchandising & On‑Site Experience Support Assist with onsite merchandising initiatives, including messaging, content placement, and experience optimization Learn how ecommerce teams prioritize and test merchandising ideas that improve customer experience and business outcomes Support A/B testing and optimization initiatives by helping with setup documentation, results tracking, and recap summaries Creative Briefs & Experimentation Learn how to translate insights into clear, actionable creative briefs for designers and content teams Assist in writing briefs that articulate the problem, hypothesis, audience, and success metrics for onsite experiments Gain exposure to experimentation best practices and how results inform future roadmap decisions Jira & Cross‑Functional Operations Learn how ecommerce initiatives move from idea to execution by helping create and manage Jira stories and tasks Support documentation of requirements, acceptance criteria, and test plans Gain hands‑on experience working within agile, cross‑functional workflows alongside Product, Engineering, Creative, and Marketing partners Ecommerce Operations Exposure Build foundational understanding of how ecommerce teams operate day‑to‑day, including planning cycles, testing roadmaps, and performance reviews Participate in team meetings and planning discussions to learn how priorities are set and resources allocated Support ad‑hoc projects that provide exposure to merchandising, marketing, and growth initiatives What you'll need Pursuit of a degree in Marketing, Business, Analytics, Economics, Information Systems, or a related field Strong curiosity about ecommerce, digital marketing, and online customer behavior Comfort working with data in Excel (ability to sort, filter, summarize) Clear written communication skills and attention to detail Ability to manage multiple tasks while staying organized Why we will love you Exposure to analytics tools (e.g., Google Analytics, Adobe Analytics, Looker, etc.) Familiarity with Jira or other project management tools Interest in UX, experimentation, or conversion rate optimization Prior internship, coursework, or personal projects related to ecommerce or digital marketing We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. #LI-Hybrid

Responsibilities

The intern will support ecommerce merchandising and marketing by analyzing engagement and conversion data to identify growth opportunities. They will also assist in creating creative briefs, managing Jira tasks, and supporting A/B testing initiatives to improve the customer experience.