eCommerce Project Manager - Inc5000 Marketing Agency at VividFront

Cleveland, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Mar, 26

Salary

0.0

Posted On

05 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Client Communication, Lead Generation, eCommerce Marketing, Team Collaboration, Budget Management, Task Delegation, Meeting Facilitation, Quality Assurance, Brand Guidelines, Cross-Selling, Upselling, Onboarding, Data Communication, Customer Satisfaction, Scope Management

Industry

Advertising Services

Description

VividFront is a 5x Inc5000 winner for fastest-growing private companies in America and a 5x Northcoast99 winner that recognizes top workplaces for top talent in Northeast Ohio. Our environment is fast-paced, creative, entrepreneurial, and highly collaborative. VividFront is not a niche firm. We have worked in almost every industry, in both B2B and B2C contexts. As a result, we wield an enormous set of tacit knowledge and experience scaling brands. Our culture is built on our 5 core values, with the first being "team first". We treat our employees with respect, freedom, and support. We provide award-winning benefits to our employees that promote a healthy work-life balance, including a flexible hybrid work schedule. There are abundant growth opportunities at VividFront, and we have a track record of retaining and promoting from within. We're currently seeking a client-facing project manager for our growing team. The successful candidate will be a quarterback for eCommerce brands (with the occasional need to flex into non-eCommerce business models), and help clients meet business growth goals by meticulously keeping projects and resources on budget and on time. The role requires a superior ability to balance scope, customer satisfaction, and quality. Our project managers are excellent communicators, natural leaders of people, and have high follow-through. If you're drawn to new challenges and experiences, and working alongside a rigorous and passionate team excites you, we want to meet you! Education & Experience: Bachelor's Degree or equivalent Minimum of 4+ years of experience in a related role (marketing agency, internal marketing team, sales, etc.) Agency experience is preferred Experience in lead generation marketing and/or eCommerce marketing Skills & Abilities: Develop strong relationships internally and externally - the #1 priority! Succinctly communicate relevant data to clients, and confidently answer questions relating to marketing performance (SEM, PPC, SEO, Social Media, Email Marketing, etc.) Serve as the primary point of contact for clients, set and manage expectations Manage and delegate tasks effectively to ensure deadlines are met and team members are held accountable for the execution Manage client hours and fees on an ongoing basis, keeping projects on budget and on time Lead productive internal and external meetings Work hand-in-hand with internal teams, champion their efforts, and collaborate to meet deadlines Monitor out-of-scope requests and manage additional estimates and approvals Brainstorm new opportunities to improve results for clients Maintain brand guidelines and quality assurance for deliverables Follow processes and use company tools to streamline projects and maintain efficiencies Cross-sell and upsell to existing clients Onboard new clients and internal teams to projects Perks & Benefits: Unlimited paid vacation policy Outstanding benefits with full family and dependent health, dental, and vision insurance coverage - 100% employer-paid Relaxed work environment with no dress code 401K Flexible, hybrid work-from-home / office schedule 3 months fully paid Birthing Parent leave Holiday office closure prior to New Year Summer Fridays Year Round Flex Fridays Stackable incentive opportunities Free downtown parking

Responsibilities

The eCommerce Project Manager will serve as the primary point of contact for clients, ensuring projects are kept on budget and on time. They will lead internal and external meetings, manage client expectations, and collaborate with internal teams to achieve client goals.