eCommerce Shipping Specialist at Goodwill Industries of Central Texas

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Sep, 26

Salary

14.0

Posted On

04 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Fulfillment, Packaging, Shipping, Customer Service, Inventory Management, Warehouse Operations, Multi-tasking, Record Keeping

Industry

Non-profit Organizations

Description

Summary of Position To assist in the overall operation of the eCommerce store, including accepting and processing donations, assisting online customers, shelving and shipping orders. Role and Responsibilities * Adheres to the assigned work schedule and punctuality are an essential function of the job. * Ensures work areas are maintained and organized. Work areas are cleaned at the end of each day. Maintains cleanliness in storage and production areas. * Maintains a positive, team-oriented relationship with management, peers, and subordinates. * Efficiently package all items for shipment. In an accurate and timely fashion ship out all sold product to the correct customer. * Locate and collect all orders for shipping. * Handle all customer service related to order fulfillment including but not limited to, requests for tracking information, local pick-up requests and combined shipments. * Maintains the shipping supply inventory and generate requests proactively to restock supplies. * Maintain a records database tracking shipping costs and quantity of parcels shipped. * Maintains and assures safety in work areas. * Ensures compliance with policies and procedures. * Meets goals and fulfills responsibilities. * Other duties as assigned. Supervisory Responsibility This position does not have supervisory responsibilities. Required Skills & Qualifications * Prior experience working in a warehouse environment preferred. * Must be able to multi-task to meet daily production quotas. * Must be able to read, write, understand and follow directions in English. Physical Requirements * Ability to work in a non-climate-controlled environment. * Must be able to lift and carry up to 50 pounds at times. * Must be able to stand, bend and twist for eight hours. * While performing the duties of this job, the employee is frequently exposed to airborne particles. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Post offer background check is required to ensure applicant meets all eligibility requirements for the assigned customer/location. Alternative work locations may be offered as appropriate.

Responsibilities

The specialist is responsible for processing eCommerce orders, packaging items accurately, and managing shipping logistics. They also handle customer service inquiries regarding order fulfillment and maintain the shipping supply inventory.