At Snooze we inspire customers to create tailored bedroom solutions for every life stage, delivered with the passion and expertise of our people. We are on the look out for a talented eCommerce Specialist for a twelve month maternity leave contract.

WHAT YOU’LL BE DOING

• Drive best customer experience online through supporting the business with online merchandising initiatives
• Develop, implement, and monitor experiments in our CRO roadmap. Analyse results and present findings.
• Deliver projects from our roadmap of digital initiatives that include UX improvement, platform implementation, and new website features.
• Manage our external development agency to brief, test and deploy website features. Ensure timely web deployments and efficient sprints with the team
• Work collaboratively with the marketing team to support marketing activity
• Maintain website content and develop new pages or improvements when required
• Support the product team with product launches and seasonal activity
• Drive and optimize the online customer journey through personalisation. Use our customer data platform (CDP) and personalisation tool to build segments that we can personalise content for on the website..
• Report any bugs and issues that arise with the websites to the Head of Digital or directly to the web development agency where appropriate
• Analyse our website using Google Analytics to Identify trends and insights to optimise site performance, improve usability, and inform our digital marketing initiatives
• Work with the Full stack developer to prioritise tasks and execute large scale development projects
• Support the wider business by managing internal tickets regarding website or online issues

TO BE CONSIDERED FOR THIS ROLE YOU MUST HAVE

• Minimum 2 years’ experience in an eCommerce role
• Previous experience with AB testing and personalisation tools like Google Optimize, Optimizely, AB Tasty etc
• Experience with Shopify Plus and CMS platforms like Prismic
• Basic HTML and CSS
• Experience with project management tools like JIRA, Trello, Basecamp etc
• A great opportunity for someone looking to make the step up from a coordinator level role
• Creative & confident team player who can negotiate, multi task and influence others
• Experience using a CDP or CRM will be highly regarded
• Excellent creativity, attention to detail and problem-solving skills
• Experience in agile methodology of project management
  (The successful applicant will be required to present a current, clean Police check due the inherent nature of managing sensitive material in this role)
  We are extra proud of the reputation we’ve built over the last 50+ years in business and Snooze is a brand where customers love to shop, and people love to work.