WHAT YOU’LL BE DOING:

• Lead the delivery of econometrics projects to support key business priorities by managing and overseeing all stages of the project lifecycle
• Create and adapt econometrics project scopes whilst ensuring alignment with evolving business needs and priorities
• Translate complex econometric findings into clear, actionable insights and recommendations to drive business strategy
• Collaborate closely with cross-functional stakeholders to ensure seamless integration and implementation of analysis outputs
• Mentor junior team members, providing guidance, coaching, and support to help them develop their skills and become trusted contributors to projects
• Oversee project timelines, resources, and deliverables to ensure high-quality work is completed efficiently and on schedule
• Conduct bespoke analysis to answer specific business questions and requirements as needed
• Create compelling presentations that translate econometric modelling insights into clear, actionable business recommendations
• Present results and findings to stakeholders and provide support for further bespoke analyses as required
• Work closely with colleagues across Customer, Brand & Engagement, and other functions to maximise the business value derived from analytics and modelling initiatives

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
• Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
• Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcome