TITLE: ED ADMINISTRATION OFFICER

Requisition ID: 2415
Location:Box Hill, VIC, AU, 3128
Job Posting Date: 15 Jan 2025
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GOOD TO KNOW:

• We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.
• We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
• As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
• Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
• Advertising may end before the closing date.
• We do not accept recruitment agency application
  Contact Person: Wendy McHugh
  Contact Number: 03 83968067
  Contact Email: wendy.mchugh@easternhealth.org.au
  Job Posting End Date: 16/2/2025

ABOUT THE ROLE

The clerk in the Emergency Department is responsible for delivering professional and caring customer-focussed service, often as the first point of contact for patients, families and visitors. They ensure that all patient information for clinical and billing purposes is accurately captured for the 65,000+ patients who present annually, and is entered into the information systems in a timely manner. The clerk works both front-of-house and back of department, rotating through a variety of roles which support our multi-disciplinary teams.

To be successful in this role you will possess:

• Ability to provide quality customer service
• Excellent computer skills - experience in iPM, EMR an advantage
• High degree of flexibility and ability to work autonomously
• Highly developed interpersonal skills
• A strong commitment to high quality care
• The ability to work as part of a diverse team
• Excellent communication and organisational skill