ED Service Representative at Lurie Children's Hospital

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Jun, 26

Salary

27.75

Posted On

13 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Medical Terminology, Third Party Billing, Managed Care Requirements, Microsoft Word, Microsoft Excel, Computer Skills, Prioritization, Stress Management, Equipment Movement

Industry

Hospitals and Health Care

Description

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report. Location Ann & Robert H. Lurie Children's Hospital of Chicago Job Description 1. High school diploma or equivalent required. 2. Related experience in a hospital or physician office setting and knowledge of medical terminology, third party billing, and managed care requirements strongly preferred. 3. Compassionate customer service skills with the ability to relate effectively with pediatric patients, families, physicians, nurses, and other allied health and medical center personnel are essential. 4. Expertise in Microsoft Word and Microsoft Excel is required as well as a basic computer skills. 5. Ability to prioritize needs of the unit under stressful conditions with minimal supervision. Ability to move equipment when necessary. Education High School Diploma/GED (Required) Pay Range $18.50-$27.75 Hourly At Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits. Benefit Statement For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes: Medical, dental and vision insurance Employer paid group term life and disability Employer contribution toward Health Savings Account Flexible Spending Accounts Paid Time Off (PTO), Paid Holidays and Paid Parental Leave 403(b) with a 5% employer match Various voluntary benefits: Supplemental Life, AD&D and Disability Critical Illness, Accident and Hospital Indemnity coverage Tuition assistance Student loan servicing and support Adoption benefits Backup Childcare and Eldercare Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members Discount on services at Lurie Children’s facilities Discount purchasing program There’s a Place for You with Us At Lurie Children’s, we embrace and celebrate building a team with a variety of backgrounds, skills, and viewpoints — recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care. Lurie Children’s and its affiliates are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law. Support email: peoplequestions@luriechildrens.org

Responsibilities

This role involves providing compassionate customer service interactions with pediatric patients, families, physicians, nurses, and other medical personnel. The representative must also be able to prioritize unit needs under stressful conditions with minimal supervision and assist with moving equipment when required.